Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Circle K
08.2022 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Amazon Associate
Amazon
09.2020 - 04.2022
Scanning of packages.
Water Spider.
Staging Load the Trailer.
Monitored customers for signs of security concerns and escalated issues to management.
Education
Associate of Science - Medical Assisting
Platt College - Riverside
Riverside, CA
01.2025
Associate of Science - Biology
Riverside City College
Riverside, CA
06.2023
Associate of Science - Medical Assisting
Platt College - Riverside
06.2020
Skills
Warehousing Functions
Customer Relationship Management
Store Maintenance
Customer Service
Freight Operations
Forklift
Assembly
Labeled Boxes
Awards
I was selected for bronze and silver medals for maintaining the required GPA for a semester.
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go