Dalaisha Watkins
Walmart
Dallas,TX
2027
years of professional experience
Dynamic and results-driven professional with extensive experience at Cracker Barrel, excelling in customer satisfaction and team collaboration. Proven ability to enhance service speed and accuracy while managing high-volume dining environments. Strong multitasking and problem-solving skills, coupled with expertise in cash handling and food preparation, drive exceptional guest experiences.
Work History
To Go Server
- Delivered exceptional customer service by efficiently managing to-go orders and ensuring accuracy.
- Collaborated with kitchen staff to streamline order preparation and improve service speed.
- Processed payments and handled cash transactions with attention to detail and accuracy.
- Maintained cleanliness and organization of the to-go area, enhancing overall guest experience.
- Assisted in training new team members on procedures and best practices for order fulfillment.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Stocking Associate
11 Months- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Assisted in inventory management by organizing backroom stock and conducting regular counts.
- Maintained cleanliness and safety standards throughout the sales floor and stock areas.
- Collaborated with team members to improve replenishment processes and minimize stock discrepancies.
- Provided exceptional customer service by assisting shoppers with product location and inquiries.
- Trained new associates on stocking procedures, safety protocols, and store policies.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Scanned, recorded and verified received inventory during regular shipments.
- Collaborated with team members to maintain a clean, organized work environment.
Cashiers
11 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns, ensuring satisfaction.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to manage high-volume sales during peak hours.
- Verified cash drawer accuracy at the beginning and end of each shift.
- Trained new cashiers on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Customer Service Cashier
1 Year 1 Month- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers by providing product information and resolving inquiries promptly.
- Maintained clean, organized checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash management responsibilities, including balancing registers at shift end.
Sales Associate
3 Months- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to drive customer interest.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
- Restocked merchandise on sales floor to maintain optimal inventory levels and display standards.
- Collaborated with team members to create visually appealing product displays, increasing foot traffic.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Monitored store environment for cleanliness and organization, contributing to welcoming atmosphere.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate Manager
6 Months- Led team in achieving sales targets through effective training and performance management.
- Developed and implemented promotional strategies to enhance customer engagement and drive sales growth.
- Analyzed sales data to identify trends and opportunities for improvement in product offerings.
- Collaborated with cross-functional teams to streamline operations and improve overall workflow efficiency.
- Implemented customer feedback mechanisms to refine service offerings and boost satisfaction levels.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
Server
5 Years- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new team members on service protocols.
- Maintained cleanliness and organization of dining area for customer satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
High School Diploma
Skills
Strong multitasking
Quick learner
Sense of urgency
Adaptable mindset
Food preparation
Food presentation
Tablet ordering systems
Food storage
Personal hygiene
Collaboration
Flexibility
Food handling
Money handling
High volume dining
Cooking
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Reliability
Organizational skills
Customer satisfaction
Team leadership
Cash handling
Relationship building
Team building
Self motivation
Timeline
Stocking Associate
Walmart
08.2025 - CurrentRead More
Cashiers
Walmart
08.2025 - CurrentRead More
Customer Service Cashier
Albertsons
10.2022 - 11.2023Read More
Sales Associate
The Grove
08.2022 - 11.2022Read More
Sales Associate Manager
Memory Block
03.2022 - 09.2022Read More
Server
Cracker Barrel
08.2017 - 08.2022Read More
To Go Server
Cracker Barrel
Read More
Bryan Adams High School
High School Diploma
Read More