Dalan Weaver

• Managed daily operations of the recovery team, including monitoring progress and providing guidance to staff.
• Developed strategies for locating and recovering defaulted loans in a timely manner.
• Conducted skip tracing activities to locate debtors who had moved or changed contact information.
• Maintained accurate records of all collections activity and updated customer files accordingly.
• Provided customer service support by responding promptly to inquiries from clients regarding their accounts.
• Maintained compliance with applicable laws and regulations governing debt collection practices.
• Adhered strictly to Fair Debt Collection Practices Act guidelines while conducting business activities.
• Located new addresses of delinquent customers through research, contacting credit bureaus or by questioning neighbors.

• Operated quick pics and flatbed on daily bases
• Used Cleardata/RDN and RCM to complete condition reports and pictures of secured collateral
• Used Clearplan and RDN to map and locate address
• Skip traced accounts
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• Performed daily pre-trip inspection of assigned vehicles to ensure safe operation.
• Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil and water levels to ensure operational safety.
• Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
• Performed daily maintenance checks on all equipment used for loading and unloading operations.
• Cleaned up spills promptly using approved cleaning agents and safely disposed of hazardous waste material.
• Assisted with the loading and unloading of vehicles onto tow truck.
• Maintained accurate records of all towing activities.
• Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
• Transported vehicles from accident scenes to repair shops or storage lots.
• Checked chains, cables, straps, and winches for proper operation and safety purposes.
• Utilized radios or telephones to communicate with dispatch personnel regarding job details.
• Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
• Responded promptly to emergency calls from dispatch personnel or customers in need of help.

Repossession Agent