Da’Landria Irby
Birmingham,AL
Summary
Adept at navigating dynamic environments, I enhanced warehouse efficiency and safety at Advanced Auto Parts, leveraging skills in logistics planning and adaptability. My experience includes training teams at Target for peak performance and streamlining processes at InfoCision, resulting in notable customer satisfaction improvements.
Overview
3
3
years of professional experience
Work History
Fulfillment Expert
Target
Madison, AL
07.2024 - 10.2024
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Picked and packed order items.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
Facility Utility
Kamtek Magna Cosma
Birmingham, AL
05.2022 - 06.2024
- Diagnosing and repairing manufacturing equipment, including robots, controls, and electrical.
- Following and enforcing plant safety rules and policies, and maintaining safety devices.
- Performing preventive and predictive maintenance on equipment, and assisting in the design and installation of new equipment.
- Ensuring equipment meets regulations such as NEC, OSHA, RIA, and Magna.
Customer Service Representative
InfoCision
Remote
09.2021 - 01.2023
- Streamlined billing processes for improved efficiency and reduced errors.
- Monitored delinquent accounts and initiated collections actions when necessary, recovering outstanding balances while maintaining positive customer relationships.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
Warehouse Associate
Advanced Auto Parts
Montgomery, AL
09.2021 - 05.2022
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Education
High School Diploma - General Studies
Wilcox Central High School
Camden05.2021
Skills
- Packing expertise
- Logistics Planning
- Shipping coordination
- Warehouse Operations
- Warehouse Safety
Timeline
Fulfillment Expert
Target
07.2024 - 10.2024
Facility Utility
Kamtek Magna Cosma
05.2022 - 06.2024
Customer Service Representative
InfoCision
09.2021 - 01.2023
Warehouse Associate
Advanced Auto Parts
09.2021 - 05.2022
High School Diploma - General Studies
Wilcox Central High School