Dalan E Henderson
Madison,WI
Summary
As an ambitious and results-driven professional, I am eager to build a career in the communications and sales field. My strong interpersonal skills, combined with a natural ability to connect with diverse audiences, position me as a great fit for roles that require building lasting client relationships and driving business growth. I thrive in fast-paced environments, am highly adaptable, and have a keen eye for identifying opportunities to engage and influence customers effectively. With a passion for communication, I excel in conveying ideas clearly and persuasively, which has consistently helped me achieve sales targets and exceed client expectations. My commitment to listening to clients’ needs and offering tailored solutions ensures a positive and results-oriented experience for both the business and its customers. I’m confident that my unique blend of communication expertise, relationship-building skills, and sales acumen makes me a valuable asset to any team focused on growth and customer success.
Overview
6
6
years of professional experience
Work History
Middle School Basketball Coach
University School Of Miilwaukee
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Prepared athletes for special competitions and tournaments.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Assistant Sports Editor
Badger Herald
09.2024 - Current
- Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
- Managed online sports columns, blogs and video pieces.
- Edited more than [Number] pieces per week, carefully checking content wording and facts.
- Revitalized community sports coverage by increasing assignments and revamping quality standards.
- Covered numerous events personally, traveling to games across [Location] to create buzz and offer expert coverage.
- Coordinated analytical sports pieces showing trends at different levels and offering insight into influences over sports like [Type].
- Reported on [Type] and [Type] athletic events and programs to provide interesting sports stories.
Business Operations Intern
Milwaukee Brewers Baseball Club
01.2023 - Current
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Monitored operations and reviewed records and metrics to understand company performance.
- Determined consumer needs to provide products and services appealing to larger market.
- Organized client meetings to provide project updates.
- Worked closely with human resources to support employee management and organizational planning.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Provided physical assistance to visitors getting onto and off of rides.
- Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Golf Caddy
Milwaukee Country Club
05.2021 - Current
- Record professional tournaments and edit footage for marketing usage
- Caddy for professional golfers at the Country Club
- Efficiently assist golfers with clean up, retrieve golf balls, and proactively tend to the needs of clients
- Ensure positive experience for golfers
Basketball Practice Player/Manager
UW-Madison Women's Basketball
08.2021 - 01.2023
Scorekeeper
Homestead High School
06.2018 - 08.2019
- Record statistics for basketball players
- Scorekeeping for summer games and report player highlights
Education
MBA - Communications
University of Wisconsin-Madison
Madison Madison, WI05.2023
Associate of Arts - Journalism
University Of Wisconsin-Madison
Madison, WI05.2023
Skills
- Practice Planning and Management
- Preseason Tryouts
- Personal Counseling
- Seasonal Planning
- Friendly, Positive Attitude
- Relationship Building
- Organizational Skills
- Computer Skills
- Team Management
- Fluent in Spanish
- Critical Thinking
- Basic Math
- Flexible Schedule
- Good Work Ethic
- Active Listening
- Planning & Organizing
- Training & Development
- Problem Resolution
- Performance Analysis
- Constructive Feedback
- Safety awareness
- Physical Fitness
- Physically Fit
- Team Bonding
- Performance Improvements
- Team Collaboration
- Effective Communication
- Decision-Making
- Creativity and Flexibility
Timeline
Assistant Sports Editor
Badger Herald
09.2024 - Current
Business Operations Intern
Milwaukee Brewers Baseball Club
01.2023 - Current
Basketball Practice Player/Manager
UW-Madison Women's Basketball
08.2021 - 01.2023
Golf Caddy
Milwaukee Country Club
05.2021 - Current
Scorekeeper
Homestead High School
06.2018 - 08.2019
Middle School Basketball Coach
University School Of Miilwaukee
MBA - Communications
University of Wisconsin-Madison
Associate of Arts - Journalism
University Of Wisconsin-Madison
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