DALANI RILEY
Reno,US
Summary
I'm a people person & team player .
I believe leadership is service.
I believe kindness is strength.
I believe no problem is unsolvable when we face it together.
Overview
4
4
years of professional experience
Work History
Customer Service
KDH Beauty LLC
Reno, NV
02.2023 - Current
- Resolved customer inquiries efficiently to enhance satisfaction and loyalty.
- Provided product information and service solutions to support sales efforts.
- Processed orders and returns accurately to ensure smooth transactions.
- Collaborated with teams to address customer issues and improve service delivery.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service/cashier
McDonald's
Reno, NV
05.2022 - 06.2023
- Cashier drive through, front and back cashier, cook, prepare food, prep food, customer service, take food to vehicle to customer
Customer Service /Cashier
Popeye's
Reno, NV
01.2022 - 05.2022
- Front/back register, cook and prepare food, drive thur
Education
High School Diploma - Basic editing
Reno High School
Reno, NV09.2025
Skills
- Management Skillful
- Customer Service/cashier/management Skillful
- Customer service representation
- Customer service orientation
Timeline
Customer Service
KDH Beauty LLC
02.2023 - Current
Customer Service/cashier
McDonald's
05.2022 - 06.2023
Customer Service /Cashier
Popeye's
01.2022 - 05.2022
High School Diploma - Basic editing
Reno High School