Dalay Mendoza
Brownsville,TX
Summary
Experienced Games Team Leader with strong organizational skills and attention to detail. Successfully led a dedicated team to exceed customer satisfaction goals through effective training and performance evaluation, enhancing brand loyalty and operational efficiency.
Overview
4
4
years of professional experience
Work History
Games Team Leader
Peter Piper Pizza Inc
Brownsville, Tx
11.2020 - 03.2025
- Led team ensuring exceptional customer service and adherence to company standards.
- Resolved customer complaints swiftly, fostering positive experiences that strengthened brand loyalty.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Led by example, demonstrating commitment and professionalism that inspired team members to complete tasks.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Gladys Porter Early College High School
Brownsville, TXSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Organizational skills
- Flexible schedule
- Multitasking
- Leadership
- Time management
- Positive attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Games Team Leader
Peter Piper Pizza Inc
11.2020 - 03.2025
High School Diploma -
Gladys Porter Early College High School