Detail-oriented hostess specializing in reservation management and customer service. Proven ability to efficiently manage peak hour operations while ensuring exceptional guest experiences.
Overview
1
1
year of professional experience
Work History
Hostess
Cracker Barrel Old Country Store
Crossville, Tennessee
05.2025 - Current
Managed reservations and waitlists efficiently during peak hours.
Collaborated with servers to ensure smooth dining experiences for guests.
Utilized strong interpersonal skills to foster positive interactions with customers.
Communicated with patrons to answer questions and address concerns. to make conversation, answer questions or respond to complaints.
Accurately recorded customer information into reservation system.
Maintained cleanliness and organization of the host stand and entrance area.
Education
High School Diploma -
Stone Memorial High School
Crossville, TN
05-2026
Skills
Reservation system management
Customer service
Customer engagement
Team collaboration
Time management
Conflict resolution
Affiliations
My hobbies include the care of my animals. I have grown up around various animals and caring for their many needs. My family breeds and raises hunting dogs, and I have assisted with caring for these animals. The care of animals has always been a big part of my life. I have helped with the the birth of puppies & kitties. I understand the importance of quality food and medicines for pet needs. My other hobbies include anything outdoors, working out, playing volleyball, eating, and being around my family.