Dalayna Joslin

• Manage both in-office Orders Intake Department and out-of-office Traveling Account Representatives.

• Train incoming new sales representatives located in Texas, Oklahoma, Arkansas, Missouri, and Louisiana. Including but not limited to instructions on 3-D web based builder, process of contract submission, and customer expectations through each phase.

•Review contracts of customers building specifications for any pricing or structural errors.

• Speak with customers to confirm details of their building purchase.

• Speak with contractors regarding site preparation information such as site leveling, concrete recommendations and requirements, obtaining measurements and other important information needed for each project.

• Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
• Provided exceptional customer service by effectively communicating with clients regarding their pool care needs.
• Inspected pool equipment and verified proper functionality to maintain safety standards.

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
• Actively encouraged children to develop their communication, problem-solving and social skills

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized kitchen environment to enhance the work flow.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Managed inventory levels to minimize stockouts while reducing overhead costs.