Dale Bowsher
Indianapolis,Indiana
Summary
Accomplished Instructional Assistant at Holy Cross Lutheran School, adept in effective communication and small group instruction. Demonstrated ability to increase engagement and support student learning objectives. Skilled in relationship building and collaborative teamwork, ensuring a positive impact on both educational and personal growth. Proven track record in conflict resolution, enhancing classroom environments for optimal learning.
Overview
25
25
years of professional experience
Work History
Instructional Assistant
Holy Cross Lutheran School
Indianapolis, IN
09.2017 - 06.2024
- Collaborated with Teachers to provide support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Mentored and tutored individual students needing additional help.
- Flexible support throughout school as needed to support students and support the mission and values of the school.
Stay-at-Home Dad
Self-employed
Indianapolis, IN
05.2006 - 09.2017
- Proven ability to learn quickly and adapt to new situations.
- Raised 4 children and supported family of 6. Kept family schedule, connected to resources, maintained home, maintained patience and able to negotiate with a busy family.
Case Manager
Healthnet
Indianapolis
09.2000 - 04.2006
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Networked with providers to engage clients into services and help them navigate support and legal systems.
Inside Sales Representative
AGA Gas
Danville, IL
06.1999 - 06.2000
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Managed Billing concerns, inventory in store and warehouse, and helped set up delivery routes for drivers.
Education
Master Of Social Work - Social Work
The Ohio State University
Columbus, OHBachelor Of Social Work - Social Work
The Ohio State University
Columbus, OHSkills
- Effective Communication
- Small Group Instruction
- Conflict Resolution
- Calm and Patient Demeanor
- Relationship Building
- Collaborative Teamwork
Timeline
Instructional Assistant
Holy Cross Lutheran School
09.2017 - 06.2024
Stay-at-Home Dad
Self-employed
05.2006 - 09.2017
Case Manager
Healthnet
09.2000 - 04.2006
Inside Sales Representative
AGA Gas
06.1999 - 06.2000
Master Of Social Work - Social Work
The Ohio State University
Bachelor Of Social Work - Social Work
The Ohio State University