Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dale Crowe

Huntington Beach,CA

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Account Executive

Premier Mounts
Corona, CA
05.2011 - 06.2020
  • Prospected new clientele through networking, cold calling, trade shows and referrals
  • Successfully maintained and exceeded sales expectations by 10-15% annually
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base.
  • Recorded and maintained sales prospect and sales data within customer relationship management system.
  • Stayed up to date on changing industry and product standards and trends related to accounts.
  • Used targeted questioning strategies to discover insight on prospect needs and requirements.
  • Presented product concepts and offerings to clients based on established specifications and preferences.

Account Manager

Roex, Inc.
Irvine, CA
03.2001 - 02.2011
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts and managed an account base of over 100 clients
  • Listened attentively to client feedback and worked with product development team to introduce new services.
  • Educated clients on new products and services and updated account information to maintain high standards of client service.

Customer Service Representative

Logomark Inc
Irvine, CA
02.2000 - 02.2001
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Managed over 50 inbound calls and 50 outbound calls per day.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.

Manager/Salesperson

Sport Chalet
Huntington Beach, CA
10.1990 - 08.1999
  • Worked to build relationships with customers and built potential for additional sales.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Successfully hired, managed and maintained staff of 20 people

Host

Disneyland
Anaheim, CA
  • Attractions Host insuring quest safety and pleasant experiences

Education

Diploma - General Studies

Edison High School
Huntington Beach, CA

A.A - Process

Goldenwest College

Skills

  • Consultative Selling Techniques
  • Long Sales Cycle Selling
  • Social Media Marketing
  • Solution Selling
  • Superb organization and attention to detail
  • Adept at balancing multiple projects simultaneously in high-energy, fast-paced environments, while consistently meeting all time deadlines and quality requirements
  • Product Development skills
  • Works well independently and as a team player
  • Skilled in Interviewing, hiring, training, motivating, advising, monitoring, evaluating, scheduling and counseling sales staff and co-workers

Certification

DSE Certified

Timeline

Account Executive

Premier Mounts
05.2011 - 06.2020

Account Manager

Roex, Inc.
03.2001 - 02.2011

Customer Service Representative

Logomark Inc
02.2000 - 02.2001

Manager/Salesperson

Sport Chalet
10.1990 - 08.1999

Host

Disneyland

Diploma - General Studies

Edison High School

A.A - Process

Goldenwest College
Dale Crowe