Marissa Perdomo
Cortland,NY
Summary
Passionate Director with background in numerous OPWDD waiver programs, including service delivery, program development, team leadership, and quality and compliance initiatives. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Diverse experience across OPWDD services. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Director of Community and Self-Direction Services
JM Murray
Cortland, NY
06.2025 - 06.2026
- Oversight of Fiscal Intermediary, Community Habilitation, Intensive Respite, and Day Habilitation Behavioral Support Services
- Assisted in the development of annual budget and monitored expenditures against approved budget.
- Analysis of program compliance and development and implementation of systems, policies, and procedures.
- Direct and indirect supervision of more than 450 staff and service delivery for over 650 individuals
- Managing internal and external quality and compliance audits.
- Led monthly agency-wide collaborative meetings with service directors for shared service recipients.
- Development of policies and ongoing adherence to ISO standards
- Expansion through broadening counties served, oversight of referral process, and implementation of newly approved services.
- Served on IRC, HRC, Intake, QA, and Safety Committees
Dir. for Community Services and Behavioral Support
JM Murray
Cortland, NY
02.2024 - 06.2025
- Oversight of Community Habilitation, Site Based Prevocational, Community Based Prevocational, and Behavior Support Services.
- Expansion of services into new regions of the state.
- Development and revision of policies and procedures.
- Oversight of referrals and intake process.
- Ensuring services meet OPWDD, DOL, and 14c requirements.
- Conducting functional behavior assessments and development behavior support plans in collaboration with support team.
- Collaboration with various agencies, including establishing prevocational placements, ACCES-VR, SWTCIE, Care Coordination agencies, and psychologists.
- Training staff on effective behavior management techniques and strategies.
- Participating in and facilitating Human Rights Committee meetings.
Director of Community Habilitation Services
JM Murray
Cortland, New York
05.2020 - 02.2024
- Oversight of Community Habilitation Services.
- Expansion of services into new regions of the state.
- Development and revision of policies and procedures.
- Restructuring of program and departmental structure.
- Assisted in development and oversight of program budget and expenditures.
- Oversight of referrals and intake process.
- Assist in implementation and transition of new electronic health record platform for service documentation.
- Served on IRC, QA, and Intake Committees
K-8 School Counselor
Tioga Central School District
Tioga Center, New York
07.2019 - 03.2020
- Collaborated with teachers to identify student needs and support plans.
- Provided crisis intervention and support during emergencies or conflicts.
- Assisted in developing and implementing school-wide counseling programs.
- Counseled students regarding variety of social, educational and interpersonal issues.
- Provided individual and group counseling sessions to students in order to discuss academic, social and emotional issues.
- Maintained accurate documentation of student interactions including assessments, referrals, progress notes and treatment plans.
- Delivered social, emotional, academic, and career related classroom lessons to students in grades K-8.
- Conducted annual assessments for all students.
Student Intern
Liverpool Central School District
Liverpool, New York
01.2019 - 05.2019
- Assisted teachers with classroom preparations and instructional materials.
- Observed classroom dynamics to provide feedback on student interactions.
- Provided social, emotional, and academic counseling to elementary students
Student Intern
Roxboro Road Middle School
Syracuse, New York
08.2017 - 01.2018
- Conducted classroom observations and provided support and feedback to teachers.
- Provided social, emotional, and academic counseling to Middle School students.
Education
Master of Science - School Counseling
Syracuse University
Syracuse, NY 08.2017 - 05.2019
Bachelor of Arts - Psychology
SUNY, Cortland
Cortland, NY 08.2015 - 05.2017
Associate of Science -
Tompkins Cortland Community College
Dryden, NY 08.2014 - 05.2015
Skills
- Growth and development of services
- Policy writing
- OPWDD waiver service delivery
- Behavioral support and intervention
Timeline
Director of Community and Self-Direction Services
JM Murray
06.2025 - 06.2026
Dir. for Community Services and Behavioral Support
JM Murray
02.2024 - 06.2025
Director of Community Habilitation Services
JM Murray
05.2020 - 02.2024
K-8 School Counselor
Tioga Central School District
07.2019 - 03.2020
Student Intern
Liverpool Central School District
01.2019 - 05.2019
Student Intern
Roxboro Road Middle School
08.2017 - 01.2018
Master of Science - School Counseling
Syracuse University
08.2017 - 05.2019
Bachelor of Arts - Psychology
SUNY, Cortland
08.2015 - 05.2017
Associate of Science -
Tompkins Cortland Community College
08.2014 - 05.2015