Dale Elsner
Owatonna,MN
Summary
Versatile and results-driven, I excelled at Carr's Tree Service by enhancing operational efficiency and safety. My adept leadership and interpersonal skills, coupled with expertise in worksite safety and tool maintenance, significantly improved team productivity. Recognized for exceptional customer service, I bring a comprehensive skill set and a proactive approach to problem-solving.
Overview
27
27
years of professional experience
Work History
Foreman
Carr's Tree Service
Ottertail, MN
07.2018 - 09.2024
- Trained new employees in operational procedures and company policies.
- Ensured all workers adhered to company policies and procedures.
- Provided guidance, direction, and technical assistance to crew members.
- Checked project details to verify job site materials and equipment.
- Organized meetings with clients to discuss project specifications.
- Complied with state and company regulations to maintain high level of job site safety.
- Delegated duties to employees based on skillset.
- Assessed work area conditions for potential hazards or risks.
- Managed sites by focusing on safety, operations and productivity.
- Identified areas of improvement for increased efficiency and productivity.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Operated a variety of machinery and tools safely and efficiently.
- Trained new employees in safety regulations, operational procedures, and company policies.
Electrical Test Technician
Climate by Design International
Owatonna, MN
08.2005 - 04.2018
- Performed electrical tests on various components and equipment according to established standards and procedures.
- Inspected wiring harnesses for proper connections between components as well as identifying any potential issues or defects.
- Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
- Recorded inspection and test data, adjusted weights, temperatures, and quantities inspected.
- Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
- Ensured that all safety protocols were followed while conducting tests in order to minimize risk of injury or damage.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
Product Specialist
Cabela's
Owatonna, MN
02.1998 - 07.2005
- Maintained up-to-date knowledge of products.
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Set up and arranged displays to attract prospective customers.
- Provided exceptional customer support, resolving issues and ensuring customer satisfaction.
- Maintained positive working relationship with fellow staff and management.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Suggested specific products to meet customer needs.
- Operated a variety of machinery and tools safely and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Education
Automotive Certificate - Auto Mechanics
Brainerd Technical College
Brainerd, MN08-1995
Skills
- Interpersonal communication
- Class A driver's license
- Forklift Operator
- Hand and power tools, including chain saws
- First Aid, CPR, and AED certified
- Worksite safety
- Fall protection
- Site inspection
- Physical stamina
- Crew leadership
- Safety policies and procedures
- Work Planning and Prioritization
- Decision-making
- Tool maintenance
- Employee training
Timeline
Foreman
Carr's Tree Service
07.2018 - 09.2024
Electrical Test Technician
Climate by Design International
08.2005 - 04.2018
Product Specialist
Cabela's
02.1998 - 07.2005
Automotive Certificate - Auto Mechanics
Brainerd Technical College
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