Keegan Staples

Work History

Acme Barricades

Orlando, FL

09.2019 - Current

Verified completed projects met approved time, quality and cost estimates.
Reviewed project details to specify correct materials and equipment for job sites.
Communicated daily with vendors to keep project fully operational.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.

Coronado Springs

Orlando, FL

05.2017 - 08.2019

Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Kept register accurate through correct billing, payment processing and cash management practices.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Applebee's Grill + Bar

Orlando, FL

04.2015 - 03.2017

Led team of servers to consistently meet customer service and sales targets.
Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
Checked establishment, service stands and aisle area cleanliness before welcoming guests.
Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
Welcomed and greeted guests before presenting special menu items to clients.
Reduced financial inaccuracies by using Software system while verifying receipts.

Complete Access Control

Saint Cloud , FL

11.2013 - 08.2015

Assisted with successful, time-sensitive renovations of various structures.
Gathered and disposed of worksite debris to remove safety hazards.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Observed safety regulations on job sites to minimize accidents.
Measured dimensions of finished pieces for conformance to specifications.
Recognized and reported potential project challenges and assisted with solutions.
Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
Directed traffic away from hazardous locations to protect team members and general public.
Utilized hammers, saws, squares, levels and fastening devices to complete projects.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Worked independently in fast-paced environment while meeting productivity and quality expectations.

McDonald's Restaurant

Kissimmee, FL

09.2009 - 01.2012

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.