Dale Embrack
Security Officer/Customer Service/Porter.
Brooklyn,NY
Summary
Dedicated Security Officer with proven expertise in crime prevention and CCTV surveillance, honed at the New York State Department of Labor. Excelled in identifying threats, ensuring visitor safety, and leveraging military experience for swift crisis management. Cultivated a secure environment through meticulous monitoring and effective communication, significantly enhancing facility security.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Building Porter
Ultra Cleaning
03.2020 - Current
- Operated vacuums.
- Performed cleaning and maintenance duties as directed.
- Replaced light bulbs, unclogged toilets for good general maintenance.
- Maintained building exteriors for professional, clean presentation standards.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned and organized building areas as required.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Completed sweeping, mopping, and window-cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Security Officer/Customer Service Representative
New York State Department of Labor
04.1992 - 01.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
High School Diploma -
Erasmus Hall High School
Brooklyn, NY06-1982
Skills
- Crime Prevention
- Identification verification
- CCTV Surveillance
- Visitor tracking
- Report Writing
- Military experience
Certification
- Security Guard Certificate
- Security Guard Licensed
Timeline
Building Porter
Ultra Cleaning
03.2020 - Current
Security Officer/Customer Service Representative
New York State Department of Labor
04.1992 - 01.2023
- Security Guard Certificate
- Security Guard Licensed
High School Diploma -
Erasmus Hall High School
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