Dale Hall
Henderson,NV
Summary
Division sales manager bringing enthusiasm, passion, and exceptional work ethic. Looking to lead a team that exceeds guest expectations. Experienced Division Manager with an analytical and driven approach to overseeing sales operations. Successful at establishing strong business practices, adhering to compliance requirements and promoting enhancements.
Overview
16
16
years of professional experience
Work History
Toast Division Manager
eCard Systems
07.2018 - Current
- Oversee the day-to-day operations of Toast gift card orders
- Work with sales team to increase sales volume year over year
- Fostered positive work environment through open communication channels, and transparent decision-making processes.
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
Bartender
Buca di Beppo
09.2016 - 12.2018
- Prepared cocktails per company standard
- Top ad on sales for the first quarter of 2017
- Acting bar manager
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Golden Gaming Corp (Pts Pub)
03.2016 - 08.2016
- Rolled out monthly promotions to increase revenue
- Increased gaming revenue year over year
- Set up special gaming events
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Managing Partner
The Garlic Knot
08.2013 - 02.2016
- Ran day to day operations for a full-service Italian restaurant
- Knowledge and understanding of a P&L
- In charge of ordering and inventory
- Established and implemented business procedures and process improvements.
- Mentored staff members, resulting in a more cohesive team and increased overall performance.
AGM/Bartender
Blind Tiger
09.2011 - 04.2013
- Ability to handle fast-paced work environment
- Provide quality guest experience
- Knowledge of GMS and ETT gaming systems
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
AGM/Bartender
Golden Gaming Corp (Pts Pub)
03.2008 - 09.2011
- Making drinks for guests and service well
- Knowledge of gaming forms, procedures, logs, and payouts
- Increased alcohol sales year over year
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Skills
- Neat and organized
- Sales and marketing expertise
- Staff Training and Development
- Customer relationship development
- Operations Management
- Sales Leadership
- Performance Improvements
Timeline
Toast Division Manager
eCard Systems
07.2018 - Current
Bartender
Buca di Beppo
09.2016 - 12.2018
Bartender
Golden Gaming Corp (Pts Pub)
03.2016 - 08.2016
Managing Partner
The Garlic Knot
08.2013 - 02.2016
AGM/Bartender
Blind Tiger
09.2011 - 04.2013
AGM/Bartender
Golden Gaming Corp (Pts Pub)
03.2008 - 09.2011