Launched and led the transformation of the largest nonprofit SUD treatment provider in the Mid-Atlantic region, transitioning all sites from an abstinence-based model to a comprehensive evidence-based care approach
Championed initiatives that digitized workflow network serving over 16,000 clients annually; empowered clinical staff through accessible technology and AI
Transformed organizational culture by implementing feedback-driven initiatives, increasing staff satisfaction by 50% while fostering alignment with the organization's mission and values
Developed targeted outreach programs leading to an increase of 150 new patients monthly, securing additional funds through successful grant applications totaling $8 million over two fiscal years
Senior Consultant & BH Clinical Director
The Margolin Group
11.2017 - 03.2019
Conducted thorough audits assessing current operational systems against industry benchmarks, ensuring maximum alignment with established standards—findings led to the creation of 25% revitalized clinical models
Guided data-driven performance evaluation frameworks yielding measurable results; findings guided significant adjustments that promoted more effective therapeutic approaches benefiting diverse patient populations encountered daily
Senior Vice President
Care New England
03.2017 - 11.2017
Authored the creation and execution of a comprehensive population health strategy across three hospitals, improving patient engagement metrics by 25% through targeted community outreach initiatives and educational programs
Developed and implemented comprehensive education frameworks that rearranged communication across five key departments, leading to collaboration on system-wide initiatives within the multi-hospital healthcare organization
President & Chief Executive Officer
The Providence Center
01.2004 - 03.2017
Executed an effective merger strategy that streamlined operations, reducing overhead costs by $250k annually while increasing available resources dedicated to patient care initiatives throughout the region
Engineered comprehensive growth strategies resulting in an increase of 100% in patient enrollment within five years; expanded service offerings and enhanced community outreach and access to mental health care; positioned The Providence Center as Rhode Island's premier community-based behavioral health service provider
Vice President of Ambulatory Behavioral Health
Care New England
01.2015 - 02.2017
Launched a robust outpatient behavioral health service line that revamped care coordination and increased client engagement rates by more than 20%, supporting better recovery outcomes within the community
Initiated the creation of 'HealthPath,' facilitating total cost of care by 25% for enrolled participants annually while ensuring increased adherence to treatment plans among patients with chronic conditions through personalized support interventions
President & CEO
Riverbend Community Mental Health
01.1994 - 01.2004
President & CEO
Eastern Middlesex Human Services
01.1987 - 01.1994
Senior Consultant
02.2024 - Current
Directed strategic initiatives focusing on enhancing efficiency within the BH sector; findings led to addressing BH needs while saving the organization approximately 25% in total cost of care
Streamlined workflow processes around BH services leading up to significant reductions (estimated at least five hours weekly) spent on administrative tasks related solely toward proper documentation due to consistent follow-ups needed post-evaluations conducted routinely