Summary
Overview
Work History
Education
Skills
References
Timeline
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Dale Lawrence

Dale Lawrence

Huntington,NY

Summary

Dedicated server and bartender with strong customer service skills. Experienced in order processing and team collaboration, consistently enhancing guest experiences through exceptional service and menu presentation. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

10
10
years of professional experience

Work History

Server/Bartender

Bistro 44
Northport, New York
05.2018 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation.
  • Processed orders accurately using point-of-sale system.

Server/Bartender

Pumpernickels Restaurant
Northport, New York
02.2016 - Current
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.
  • Implemented feedback from customers to improve service quality and menu offerings.

Bartender

Old Street Pub
Smithtown, New York
03.2016 - 09.2021
  • Crafted diverse cocktails using fresh ingredients and quality spirits.
  • Provided excellent customer service, ensuring a welcoming atmosphere for patrons.
  • Engaged customers in conversation to enhance their overall pub experience.

Education

Bachelor of Science - Business Economics

SUNY Oneonta
Oneonta, NY
05-1998

Skills

  • Customer service and support
  • Order processing and point-of-sale systems
  • Cocktail crafting and menu presentation
  • Food safety compliance

References

References available upon request.

Timeline

Server/Bartender

Bistro 44
05.2018 - Current

Bartender

Old Street Pub
03.2016 - 09.2021

Server/Bartender

Pumpernickels Restaurant
02.2016 - Current

Bachelor of Science - Business Economics

SUNY Oneonta
Dale Lawrence