Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
BusinessDevelopmentManager
Dale Mcglonn

Dale Mcglonn

Summary

Dynamic professional with a decade of experience as an Uber driver in the Minneapolis-St. Paul area, recognized for exceptional customer service and reliable time management. Proven ability to engage customers and navigate efficiently, ensuring safe and timely rides. Previously managed operations at Levy Restaurants, enhancing productivity through effective training and process improvements.

Overview

28
28
years of professional experience

Work History

Uber Driver

Uber
11.2015 - Current

Uber Driver – 10 Years Experience

Location: Minneapolis–St. Paul, MN Metro Area Position Type: Independent Contractor / Rideshare Driver Availability: Flexible Schedule

Seasoned Uber driver with 10 years of experience navigating the Twin Cities metro area, providing safe, reliable, and customer-focused transportation services. Known for deep local knowledge, punctuality, and a commitment to delivering exceptional rider experiences.


Supervisor

Levy Restaurants
09.2014 - 06.2018
  • Supervised daily operations, ensuring adherence to safety protocols and company standards.
  • Trained and mentored staff on best practices for workflow efficiency and quality control.
  • Implemented process improvements that enhanced productivity and reduced operational bottlenecks.
  • Managed inventory levels, optimizing stock management systems to prevent shortages or excesses.

Bartender

Minneapolis St Paul International Airport
04.2012 - 08.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Manager Director

Institute for Minority Development
10.1997 - 11.2012

Juvenile Justice Program Manager :Mission Statement

As a dedicated Manager in Juvenile Services, I am committed to empowering youth, restoring justice within our community, and fostering a safe, respectful environment. I lead with integrity, guiding a team of positive and compassionate staff who share a vision of rehabilitation, accountability, and hope. Together, we build bridges between young individuals and their communities—promoting healing, personal growth, and mutual respect.

  • Led cross-functional teams to develop and implement strategic business initiatives.
  • Mentored junior managers, fostering professional growth and leadership skills within the team.

Education

Associate of Science - Business And Managerial Economics

North Hennepin Community College
Minneapolis, MN

Skills

  • Schedule management
  • Excellent navigation
  • Client interaction
  • Reliable time management
  • Service excellence
  • Punctuality
  • Customer service

Accomplishments

  • Supervised team of 20 staff members.

Timeline

Uber Driver

Uber
11.2015 - Current

Supervisor

Levy Restaurants
09.2014 - 06.2018

Bartender

Minneapolis St Paul International Airport
04.2012 - 08.2014

Manager Director

Institute for Minority Development
10.1997 - 11.2012

Associate of Science - Business And Managerial Economics

North Hennepin Community College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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