Dale Moseley
Office Depot Inc
Montgomery,TX
36
years of professional experience
Dynamic Store Manager skilled in team leadership, problem-solving, and multitasking. Enhanced store operations through effective training and development initiatives, optimizing inventory management to reduce shrinkage and drive sales growth while maintaining a positive work environment.
Work History
Store Manager
21 Years 2 Months- Led store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members to enhance customer service skills.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Analyzed sales data to identify trends and implement effective merchandising strategies.
- Fostered a positive work environment through effective communication and team building initiatives.
Store Manager
4 Years 6 Months- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented operational improvements that enhanced workflow efficiency and customer satisfaction.
- Coordinated promotional events to boost foot traffic and increase sales revenue.
- Oversaw daily cash management processes, ensuring accuracy in financial transactions.
Store Manager
10 Years 5 Months- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
BBA - Business Management
Skills
Customer service
Customer relations
Client engagement
Multitasking
Accomplishments
- Trained and developed 10 managers to become successful store managers
- currently training store for my district
Timeline
Store Manager
Office Depot Inc
06.2005 - CurrentRead More
Store Manager
Bed Bath & Beyond
11.2000 - 05.2005Read More
Store Manager
Service Merchandise
05.1990 - 10.2000Read More
Angelo State University
BBA from Business Management
Read More