Dale Thomas
Altoona,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Town Manager
Town of Susan Moore
Altoona , AL
2018.01 - 2024.06
- Coordinated with city officials, staff, and other stakeholders on various projects related to economic development.
- Worked closely with elected officials to ensure their concerns were addressed in a timely manner.
- Ensured that all town ordinances were being enforced appropriately by relevant authorities.
- Oversaw day-to-day operations of town government including personnel matters, policy implementation, customer service initiatives.
- Resolved disputes between members of the public or businesses within the jurisdiction of the town.
- Negotiated contracts with outside vendors for services such as waste management and road maintenance.
- Represented the town at regional meetings or conferences related to municipal governance.
- Reviewed plans for accuracy and compliance.
- Consulted with city leaders, landowners, contractors and federal authorities.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Owner/Operator Truck Driver
Kast Trucking llc
Altoona , AL
2017.01 - 2018.12
- Communicated with customers regarding delivery times and location details.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Utilized GPS systems for navigation purposes throughout trips.
- Maintained accurate mileage logs and other required documentation.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Operated commercial truck to transport goods and materials over long distances.
- Developed positive relationships with customers by providing excellent customer service.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Education
GED -
Susan Moore High School
Blountsville, AL2013-05
Skills
- Project Coordination
- Critical Thinking Skills
- Partnership Development
- Community Relations
- Meeting leadership
- Relationship Building
- Emergency Management
- Exceptional multi-tasker
- Resolution-oriented
- Excellent communication skills
References
Jan Gilliland
Previous Council Member/ Pro-temp Mayor
Town of Susan Moore
205-353-1489
Timeline
Town Manager
Town of Susan Moore
2018.01 - 2024.06
Owner/Operator Truck Driver
Kast Trucking llc
2017.01 - 2018.12
GED -
Susan Moore High School
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