Dale (DJ) Pitsenbarger
Oak Hill,WV
Summary
Dynamic Cable Splicing Technician with over a decade of telecommunications experience at Frontier Communications. Proven expertise in troubleshooting and conflict management, enhancing service reliability. Adept at supervising teams and fostering communication, contributing to improved operational efficiency and safety in high-stakes environments.
Overview
37
37
years of professional experience
1
1
Certification
Work History
ATV Safety Instructor
Boy Scouts of America
05.2024 - 08.2024
- Assisted in the investigation of workplace accidents, determining root causes, and recommending preventive actions to avoid recurrence.
- Enhanced overall company reputation by consistently demonstrating commitment towards maintaining high standards of workplace safety.
- Provided ongoing coaching and support to employees, reinforcing safe work practices and addressing any concerns or issues promptly.
- Investigated incidents, determining root causes and implementing corrective actions.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Cable Splicing Technician
Frontier Communications formerly Verizon/Bell Atlantic Communications
05.1996 - 11.2023
- Installed/repaired phone service/internet
- Spliced and repaired defective phone cable.
Correctional Officer
WV Dept of Corrections
09.1994 - 11.1995
- Security of inmates
- Cell searches
- Wrote up a security policy suggestion for the protection of staff and other inmates.
Security Police
USAF
05.1987 - 10.1990
• Specialized in weapons training
• Security of multimillion dollar aircraft and personnel vital to the United States.
• Security sentry for alert aircraft
Education
Some College - Industrial Security
1990
Skills
- Business Consulting (3 years)
- Troubleshooting (10 years)
- Law Enforcement (5 years)
- Security (5 years)
- Telecommunication (10 years)
- Military Experience (3 years)
- VoIP (2 years)
- Climbing (10 years)
- Driving (10 years)
- Communication skills (10 years)
- Customer service (10 years)
- Supervising experience (1 year)
- Typing (10 years)
- Writing skills (10 years)
- Military (4 years)
- Law enforcement (4 years)
- Report writing (5 years)
- Heavy lifting
- Conflict management
- Outdoor work
Certification
- Wireless Technician, 07/01/2005, 11/01/2023, Installed WiFi and hardwired internet for business and residential customers.
- Driver's License, 08/01/1983, Present
Additional Information
27+ years experience with Bell Atlantic, Verizon and Frontier Communications, WV. Worked many locations throughout the state during times of service difficulties/emergencies. Worked aloft from ladders and telephone/power poles. Performed pole inspections as a required procedure for safety purposes prior to climbing to complete work assigned. Ensured customer's phone and internet services were working as expected. My accomplishments in my working career were due to dedication to the task at hand.
Military Service
United States Air Force, United States, E4, 05/01/1987, 10/01/1990, Security Police: protecting alert aircraft and personnel vital to our nations security.
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
Completed USAF Basic Training and Security Police/Specialist Training which included weapons certification on multiple weapons.
Deployed to Cairo, Egypt for a joint nation military exercise.
Received the USAF Achievement Medal and Good Conduct Medal
Completed the USAF Non-Commissioned Leadership Course.
Had a very successful and productive 27.5 year career with Bell Atlantic/Verizon/Frontier Communications
Timeline
ATV Safety Instructor - Boy Scouts of America
05.2024 - 08.2024
Cable Splicing Technician - Frontier Communications formerly Verizon/Bell Atlantic Communications
05.1996 - 11.2023
Correctional Officer - WV Dept of Corrections
09.1994 - 11.1995
Security Police - USAF
05.1987 - 10.1990
Community College of the Air Force - Some College, Industrial Security
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