Daleigh Parker
Mount Vernon,OH
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Dirkos Pizza
Howard, Ohio
06.2020 - 03.2021
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained new employees to perform duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Service Representative
Ulta Salon
Newark, Ohio
02.2020 - 06.2020
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Mentored junior team members and managed employee relationships.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered customer inquiries via phone, email, and chat.
Housekeeper
Knox Community Hospital
Mount Vernon
07.2019 - 01.2020
- Changed bed linens and towels, tidied up rooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Timeline
Front Desk Receptionist
Dirkos Pizza
06.2020 - 03.2021
Customer Service Representative
Ulta Salon
02.2020 - 06.2020
Housekeeper
Knox Community Hospital
07.2019 - 01.2020