Summary
Work History
Education
Skills
Timeline
Cashier

Dale Cooper

Summary

Applying Transferable Skills With Organizations and Support & Volunteer for Preferred Causes.

Work History

Cashier

Capriotti's Sandwich Shop
Scottsdale, AZ
12.2021 - Current
  • Handled steps to exceed customer expectations and effectively resolved customer issues
  • Upsold additional menu items, beverages, and desserts to increase restaurant profits
  • Processed orders in a timely and accurate manner and ensured the register balanced each day
  • Performed general maintenance duties as requested by staff

Utility Worker

Mirabella at ASU
Tempe, AZ
09.2021 - 12.2021
  • Processed orders in a timely and accurate manner and ensured the register balanced each day
  • Upsold additional menu items, beverages, and desserts to increase restaurant profits
  • Assisted staff with other duties
  • Handled and resolved customer issues

Tax Preparer

Jackson Hewitt
Phoenix, AZ
11.2020 - 02.2021
  • Assisted clients with gathering all the necessary paperwork for the client interview
  • Prepared client's taxes and reviewed information with them
  • Utilized supplemental trainings and other training opportunities to stay up to date on the tax laws and certifications necessary to educate our clients
  • Handled inbound and outbound calls in a professional manner

Psychiatric Technician

Trinity Care Services LLC
Glendale, AZ
03.2020 - 10.2020
  • Monitored patient's physical and emotional well-being and reported unusual behavior or physical ailments to medical staff to ensure patient's health, safety, and welfare
  • Provided nursing, psychiatric, and personal care to mentally ill, emotionally disturbed or mentally disadvantaged patients
  • Observed and influenced patients' behaviors, communicated, interacted, and coached them

Utility Worker

Sodexo
Tempe, AZ
08.2018 - 05.2020
  • Assisted customers with questions, resolved complaints regarding service/presentation
  • Verified delivery invoices, stocked inventory, loaded/unloaded trucks
  • Managed disposal of waste, upkeep of facility cleanliness
  • Processed order for customers ensuring accuracy of transactions

Education

Bachelor of Science - Security Management

Northern Arizona University

Banking And Financial Operations - Financial Services Training

Merrill Lynch
Chandler, AZ

Certificate - Practical Nursing

Maricopa Community Colleges - Gateway Community College
Phoenix, AZ

BankWork$ Program

A New Leaf
Mesa, AZ

Skills

  • SKILLS SUMMARY
  • Authorizations, Benefits, Claims, Coding, Customer Service, Cash Handling, HIPAA, Sales, Medicare, Medicaid/AHCCCS, Practical Nursing, Organizational Skills, Shipping & Receiving, Tax Preparation, Warehouse

Timeline

Cashier

Capriotti's Sandwich Shop
12.2021 - Current

Utility Worker

Mirabella at ASU
09.2021 - 12.2021

Tax Preparer

Jackson Hewitt
11.2020 - 02.2021

Psychiatric Technician

Trinity Care Services LLC
03.2020 - 10.2020

Utility Worker

Sodexo
08.2018 - 05.2020

Bachelor of Science - Security Management

Northern Arizona University

Banking And Financial Operations - Financial Services Training

Merrill Lynch

Certificate - Practical Nursing

Maricopa Community Colleges - Gateway Community College

BankWork$ Program

A New Leaf

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Dale Cooper