Dale L. Nitzsky II
Youngstown,OH
Summary
Results-oriented individual with extensive experience in sales communication and promotional strategies. Expertise in team training and customer relationship management, contributing to increased customer engagement and satisfaction through effective service.
Overview
24
24
years of professional experience
Work History
BCR
PepsiCo
Youngstown, Ohio
04.2015 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Order product and control inventory in accounts
Account Merchandiser
PepsiCo
Youngstown, Ohio
04.2013 - 03.2015
- Communicate with sales reps on tasks that need to be done on certain accounts.
- Work product from the back room to the sales floor.
- Put away the trucks, and build the displays.
Store Manager
Nemenz Food Stores
Struthers, Ohio
03.2002 - 03.2013
- Supervised daily store operations and ensured compliance with company policies.
- Managed team performance and provided training to improve staff skills.
- Oversaw inventory management and maintained optimal stock levels.
- Implemented promotional strategies to enhance customer engagement in-store.
Education
High School Diploma -
Canfield Local Schools
Canfield, OH06-1994
Skills
- Customer service
- Inventory management
- Promotional strategies
- Team training
- Sales communication
- Customer relationship management
- Product ordering
Custom Section 1
- Served in the Army National Guard for 20 years
Timeline
BCR
PepsiCo
04.2015 - Current
Account Merchandiser
PepsiCo
04.2013 - 03.2015
Store Manager
Nemenz Food Stores
03.2002 - 03.2013
High School Diploma -
Canfield Local Schools