Dalen Sullivan
Odenton,Maryland
Summary
To obtain a challenging position as a Network Engineer that can offer opportunities to utilize my skills and increase my knowledge of installing and maintaining computer network systems. I am Security Plus certified and have my Secret Clearance.
Overview
8
8
years of professional experience
Work History
IT Specialist
Pacific Technologies & Solutions
Washington, DC
12.2024 - Current
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Deployment Technician
Apex Systems
Indian Head, MD
06.2023 - Current
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
Warehouse Associate
Penguin Random House
Westminster, MD
11.2020 - 05.2023
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Generated shipping documents, including packing lists and invoices.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Operated heavy equipment and machinery safely, including forklifts, pallet runners, pallet jacks and palletizers.
Valet Attendant
Towne Park
Baltimore, MD
01.2019 - 12.2019
- Cooperated with all team members to provide top service to internal and external customers.
- Responded to all guest and visitor inquiries, and resolved complaints accordingly.
- Parked and retrieved customer vehicles in specified areas.
- Facilitated money exchanges by cashing out visitors and clients.
Reciever
Intergrace Fairhaven
Sykesville, MD
02.2018 - 10.2018
- Responsible for dating and stocking cold goods, produce, and dry goods.
- Kept work areas clean by breaking down cartons and stacking for smooth removal.
- Identified damaged and defective items with thorough inspections.
- Directed merchandise to restocking, storage, and shipment locations based on system orders.
- Maintained work areas in organized, safe and clean manner.
Stock Associate
Walmart
Sykesville, MD
01.2017 - 08.2017
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Disposed of expired and overripe items to eliminate health risks.
- Assessed floor displays to restock merchandise.
- Loaded, unloaded and moved heavy products using material loading equipment.
Sales Associate
Olympia Sports
Sykesville, MD
10.2016 - 12.2016
- Kept aisles clean and neat, removing excess product, opened boxes, and debris from public areas.
- Handled stock needs according to schedule, keeping shelves continuously full for customers.
- Met merchandising requirements by correctly rotating stock, facing products, and building attractive displays.
- Maximized distribution and replenishment efficiency by keeping storage areas clean and organized.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
South Carroll High School
Sykesville, MD06.2015
Some College (No Degree) -
Carroll Community College
Skills
- Hardware and Software Repair
- Troubleshooting Network Issues
- Technical Troubleshooting
- Collaborative Team Player
- Troubleshooting Network Issues
- Security Certification
- Emergency Service Coordination
- Device Installation
- System Configuration
References
References upon request
Timeline
IT Specialist
Pacific Technologies & Solutions
12.2024 - Current
Deployment Technician
Apex Systems
06.2023 - Current
Warehouse Associate
Penguin Random House
11.2020 - 05.2023
Valet Attendant
Towne Park
01.2019 - 12.2019
Reciever
Intergrace Fairhaven
02.2018 - 10.2018
Stock Associate
Walmart
01.2017 - 08.2017
Sales Associate
Olympia Sports
10.2016 - 12.2016
High School Diploma -
South Carroll High School
Some College (No Degree) -
Carroll Community College
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