Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dale S. Rasco

Kingwood,Tx

Summary

Inventive, Creative, Disciplined, Focused Technology Leader Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

21
21
years of professional experience

Work History

IT Director

SavaSeniorCare
04.2021 - Current
  • 4,000+ AD accounts) 12 Reports (4 Direct) Server Engineering and Administration, Enterprise Security, Data Center Operations, Enterprise Legacy and Cloud Infrastructure Architecture
  • Led IT teams through 161 divestitures as part of the operations wind down process
  • Completed organization’s digital transformation efforts to Azure and Office 365
  • Led HIPAA assessments, initiated and managed internal security audits, pen tests and simulated phishing attacks
  • Implemented TEAMS across the organization for conferencing and collaboration
  • Manage technical infrastructure teams: Servers, storage, backups, messaging, IAM and cloud infrastructure
  • Implemented user cyber awareness training via KnowBe4
  • Support entire organization and managed team remotely due to COVID
  • Ran the organization’s annual Disaster Recovery program.

Security Consultant

DISYS, SavaSeniorCare
08.2020 - 04.2021
  • Responsible for the design, development and implementation of enterprise-wide IT security initiatives
  • Identify and remediate security gaps within the Office 365 environment
  • Implement MFA for Office 365
  • Implement cyber-security incident response processes for the organization
  • Brock

IT Director

01.2018 - 04.2020
  • (3,000+ AD accounts) 18 Reports (3 Direct) Server Engineering and Administration, Enterprise Security, Network Engineering and Administration, Data Center Operations, Enterprise Infrastructure Architecture
  • Successfully recovered all of the organization’s data from ransomware incident that affected all server infrastructure, including backup systems, in the first 80 days due to processes I implemented in the first 45 days
  • Implemented company’s first cyber security awareness training and phishing testing program
  • Completed implementation of server security patching after two years of no patching within the first 45 days
  • Created the company’s first IT Security Strategy, based on ISO 27001, which included:
  • Implementing Cisco Umbrella protection
  • Implementing Tenable I/O, which enabled IT to identify and remediate over 14,000 security risks
  • Implementing MDM and MFA solutions
  • Implemented company’s first ever annual penetration testing and security assessment program
  • Designed and implemented SDWAN solution with VoIP at an annual savings of $420K
  • Designed and completed migration of data center infrastructure to Azure as part of the digital transformation process
  • Design and implement organization’s disaster recovery plan and annual testing program
  • Implemented onshore outsourced help desk
  • Authored and implemented first ever IT policies and processes
  • Authored and implemented data retention and litigation hold processes.

Infrastructure and Security Consultant

ATOS, Huntsman
03.2017 - 05.2018
  • Responsible for the design, development and implementation of small, medium and enterprise-wide information security programs that ensure information assets, intellectual property and critical infrastructure are protected and adhere to federal and local compliance regulations utilizing security frameworks such as ISO 27001/27002, COBIT, SANS and NIST
  • Facilitate and manage mergers and acquisition projects for customer
  • Manage internal access management assessments per customer requests
  • Manage internal and external penetration tests per customer requests
  • Designed and implement network infrastructure to meet CIP requirements for customer
  • Assist customers with creating remediation plans.

IT Director

Floworks
03.2014 - 04.2016
  • 500+ AD accounts) 27 Reports (5 Direct) Server Engineering and Administration, Enterprise Security, Network Engineering and Administration, Data Center Operations, Enterprise Infrastructure Architecture
  • Executed on and completed fundamental infrastructure overhaul in a 6-month period, which improved infrastructure systems reliability and stability by 60% including:
  • Backup & recovery
  • Antivirus
  • VDI, VMware & Pure Storage SAN upgrades
  • Firewall replacement and core network redesign
  • Deployed “Cloud” hybrid infrastructure environment utilizing Microsoft Azure and AWS with legacy systems
  • Transitioned organization to Office365 for email, SharPoint and Office products
  • Achieved a 20% reduction in IT operational costs through provider contract renegotiations
  • Managed numerous client and server system rollouts including Windows client, Windows Server, SQL Consolidation, VM Ware, Linux
  • Implemented IT security roadmap based on ISO 27001/27002 over a six-month period with a strong focus on DLP, IAM, MDM and NERC CIP
  • Coordinated IT security and operations assessments including penetration testing, social engineering test and disaster recovery preparedness
  • Authored and Implemented ITIL best practices processes for enterprise change management, problem management, disaster recovery and incident response
  • Steering committee member on three major facilities construction projects
  • Reduced production impacting system outages by 90% over a one-year period, saving $600K in lost labor annually by implementing the enterprise change management and a server and workstation patching process
  • Led managed services provider change resulting in a $1.4M dollar annual savings in corporate SG&A costs
  • Manage vendor relationships and challenge partners to provide right sized IT solutions.

Sr. Manager

Friedkin/Gulf States Toyota
03.2001 - 02.2014
  • (5,000+ AD accounts) 42 Reports (9 Direct) Systems Administration, Security Engineering, Network Engineering, Data Center Operations, Mainframe Systems, Voice-System Engineering, MS SQL DBA, Service Desk and Deskside Support, NOC
  • Led technical transition and delivery of $45M outsourcing engagement including transfer of affected associates and migration of key systems
  • Managed migration of IBM mainframe to the cloud with over 40 years of legacy code and 200+ applications in a 3-month period
  • Actual transition over a 24-hour period with no business impact
  • Transitioned several business units to Office 365 (800 users total)
  • Implemented business continuity strategy with redundant circuits, multipath routing & discrete network infrastructure
  • Resulted in 99.99% uptime at critical facilities for the first time in their history
  • Generated $1.8M savings in annual data & telecom spend via aggressive RFP process and MPLS/WAN re-engineering
  • As a result of continuous improvement efforts, generated total annual savings of $1.6M+ in lost labor and reduced production outages
  • Worked with senior leadership (VP & SVP level) to define technology roadmap to support business plans and minimize risk
  • Developed and managed Open Systems, Storage & Network annual department budgets in excess of $17M
  • Managed DevOps teams as well as IT sourcing teams
  • Developed governance framework and defined service delivery organization in concert with IBM Service Delivery & Project Executives
  • Manage and coordinate all infrastructure projects
  • Implemented processes and oversight standards during design and implementation of information systems.

Manager

  • IT Infrastructure and Operations 22 Reports (5 Direct) Systems Administration, Security Engineering, Network Engineering, Voice-System Engineering, NOC
  • Managed complete relocation of data center services for entire enterprise
  • This included over 700 servers, 223 node MPLS and point-to-point network, IBM Mainframe, Enterprise voice system
  • Designed new 8,000 sq ft data center including the NOC, all power, cooling, fire, security and monitoring systems
  • Managed numerous client and server system rollouts including Windows client, Windows Server, SQL Consolidation, VM Ware, Linux
  • Designed and led deployment of full computing infrastructure to new corporate campus and complete relocation of data center services for global enterprise
  • Increased talent pool through strategic hiring and restructuring of responsibilities – improving Desktop Support, Systems Administration & Desktop Engineering support
  • Successfully implemented business continuity and disaster recovery strategies that were critical during the 2008 hurricane season
  • Responsible for monitoring the systems to ensure the highest level of infrastructure performance
  • Manage internal security audits and penetration testing
  • Managed the day-to-day IT infrastructure and security operations.

Lead Network Engineer

  • 11 Reports (2 Direct) Systems Administration, Network Engineering, Voice-System Engineering,
  • Designed and implemented the first managed VPN for the Toyota dealship network, which was adopted by Toyota and rolled out to over 1100 dealerships nationwide
  • Initiated and led high-priority projects including effort to replace eleven-year-old Warehouse Management System
  • Replaced entire LAN infrastructure at all seven corporate sites with no business impact and rolled out a Cisco VoIP system to replace legacy Avaya PBX
  • Review, test and execute configuration tasks that enhance reliability and redundancy, increase bandwidth, improve traffic flow, and ensure maximum availability of the network infrastructure
  • Carry out performance, security monitoring, and documentation of the relevant network segments to ensure data integrity and environmental safety
  • Configure settings for switches and routers in multi-protocol inter-networks
  • Assist customers with determining their requirements for network performance, security, capacity and scalability
  • Provide high-level design services for inter-network architecture: LAN, WAN, VPN, metro-Ethernet
  • Designed, configured and led multiple WAN deployments to over 200 remote locations across 22 states and three continents
  • Provide troubleshooting and maintenance services for a LAN/MAN/WAN network infrastructure.

Education

High School Diploma -

Clear Creek High School
League City, TX
05.2001 -

Skills

Strategic planning

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Timeline

IT Director

SavaSeniorCare
04.2021 - Current

Security Consultant

DISYS, SavaSeniorCare
08.2020 - 04.2021

IT Director

01.2018 - 04.2020

Infrastructure and Security Consultant

ATOS, Huntsman
03.2017 - 05.2018

IT Director

Floworks
03.2014 - 04.2016

High School Diploma -

Clear Creek High School
05.2001 -

Sr. Manager

Friedkin/Gulf States Toyota
03.2001 - 02.2014

Manager

Lead Network Engineer

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Dale S. Rasco