Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DALHIA TCHEWE

Maryland,MD

Summary

Executed comprehensive patient care as a Certified Nursing Assistant (CNA) and Patient Care Technician (PCT) with over 15 years of experience in diverse healthcare settings.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Patient Care Technician - Behavioral Health

University of Maryland Capital Region Medical Center / Amergis Healthcare Staffing
Largo, MD
05.2026 - Current
  • Provide safe, direct patient care under RN supervision according to individualized plans of care, unit standards, and assigned precautions.
  • Assist with bathing, grooming, oral care, dressing, toileting, feeding, hydration, mobility, repositioning, transfers, and other activities of daily living while encouraging independence.
  • Obtain and document vital signs and other assigned patient information; recognize and promptly report abnormal findings or changes in physical or emotional condition to the RN.
  • Perform and accurately document Q15-minute safety rounds, close observation, and 1:1 monitoring for patients on suicide, self-harm, aggression, fall, or elopement precautions.
  • Observe mood, behavior, mental status, interactions, symptoms, and level of functioning and communicate significant findings to nursing staff and the interdisciplinary treatment team.
  • Maintain a safe therapeutic environment by monitoring patient areas, checking for contraband and unsafe items, responding to alarms/call lights, and following fall and infection-control precautions.
  • Use therapeutic communication, crisis-prevention, and de-escalation techniques with patients experiencing agitation, emotional distress, behavioral escalation, or psychiatric crisis.
  • Encourage and engage patients in community meetings, recreational activities, therapeutic groups, and other scheduled activities that support treatment and recovery.
  • Assist with admissions, transfers, discharges, belongings, patient orientation, off-unit escorts, diagnostic tests, and safe patient transportation.
  • Document care, observations, behaviors, safety measures, and patient responses accurately and collaborate with nurses and other team members to carry out the plan of care.

Certified Nursing Assistant / Emergency Department Technician

Adventist HealthCare White Oak Medical Center
White Oak, MD
01.2024 - 01.2026
  • Provided hands-on patient care in a fast-paced emergency department under RN direction while supporting patient comfort, safety, dignity, and efficient patient flow.
  • Obtained and documented blood pressure, pulse, respirations, temperature, oxygen saturation, pain level, height/weight, and other assigned patient information and reported abnormal findings.
  • Performed 12-lead EKGs and assisted nursing staff with IV-related procedures and other delegated clinical tasks within assigned responsibilities.
  • Assisted with blood glucose checks, specimen collection, intake and output, and preparation of patients, rooms, and equipment for ordered tests and procedures.
  • Provided bathing, dressing, toileting, feeding, oral care, continence care, repositioning, transfers, ambulation, and fall-prevention assistance for patients with varying acuity levels.
  • Observed patients for deterioration, pain, altered mental status, mobility changes, or other changes in condition and immediately communicated concerns to the RN.
  • Assisted with patient transport, admissions, discharges, room turnover, cleaning, linen changes, and restocking of emergency supplies and equipment.
  • Responded promptly to call lights and urgent patient needs and worked closely with nurses and the interdisciplinary team during examinations, procedures, and emergency care.

Behavioral Health Technician / Certified Nursing Assistant

Saint Elizabeths Hospital
Washington, DC
01.2022 - 01.2024
  • Provided psychiatric nursing support and direct care to patients in an inpatient behavioral health setting, including individuals requiring close supervision and structured treatment.
  • Performed scheduled safety rounds and 1:1 observation and monitored for suicide/self-harm risk, aggression, falls, elopement, and significant behavioral or mental-status changes.
  • Observed patient mood, behavior, interactions, symptoms, and response to treatment and communicated pertinent information and safety concerns to nursing staff and the treatment team.
  • Assisted with hygiene, grooming, meals, toileting, mobility, room care, and other activities of daily living while promoting independence and appropriate social interaction.
  • Supported a structured therapeutic milieu and encouraged participation in recreational activities, community meetings, therapeutic groups, and scheduled treatment activities.
  • Used therapeutic communication, crisis-prevention, and de-escalation techniques and assisted staff with approved safety interventions during behavioral emergencies.
  • Monitored patient areas for contraband and unsafe conditions and maintained patient rights, dignity, privacy, confidentiality, and unit safety expectations.
  • Assisted with admissions, transfers, discharges, belongings, escorts, and accurate documentation of care, behaviors, observations, and safety precautions.

Certified Nursing Assistant (CNA)

Capitol City Rehabilitation & Healthcare Center
Washington, DC
07.2020 - 01.2022
  • Provided hands-on CNA care to short-term rehabilitation and long-term care residents under the direction of licensed nursing staff and according to individualized care plans.
  • Assisted residents with bathing, dressing, grooming, oral care, toileting, continence care, feeding, hydration, repositioning, transfers, and ambulation.
  • Obtained and recorded vital signs, weights, intake and output, and other assigned information and reported changes in condition, appetite, mobility, skin, behavior, or cognition.
  • Used proper body mechanics and transfer techniques and supported fall prevention, pressure-injury prevention, skin integrity, turning/repositioning schedules, and resident comfort.
  • Answered call lights promptly, assisted with meals and hydration, maintained clean resident areas, and supported restorative/rehabilitation goals and independence.
  • Observed for pain, weakness, confusion, skin changes, bowel/bladder changes, and other concerns and promptly communicated findings to the nurse.
  • Followed infection-control precautions and maintained resident dignity, privacy, rights, confidentiality, and respectful communication with residents and families.

Certified Nursing Assistant (CNA) - Home Care

Assisting Hands Home Care
Maryland
08.2019 - 09.2020
  • Provided one-on-one personal care in clients homes according to individualized plans of care and under nursing/supervisory direction.
  • Assisted with bathing, dressing, grooming, oral care, toileting, continence care, feeding, mobility, transfers, positioning, and other daily living needs.
  • Supported safe ambulation and fall prevention and helped clients maintain as much independence as possible in their own homes.
  • Prepared simple meals, encouraged hydration, provided medication reminders as permitted, and assisted with light housekeeping, laundry, and maintaining a clean and safe environment.
  • Provided companionship and emotional support and assisted clients with routine activities and appointments as required by the care plan.
  • Observed and documented changes in condition, appetite, mobility, skin, behavior, or functional ability and promptly reported concerns to the appropriate nurse/supervisor.

Certified Nursing Assistant / Emergency Department Technician

Mercy Gilbert Medical Center
Gilbert, AZ
04.2014 - 07.2019
  • Provided direct bedside care in the Emergency Department under RN supervision, assisting patients across a wide range of ages and acuity levels in a fast-paced acute-care environment.
  • Assisted with personal care, toileting, feeding, hydration, mobility, positioning, transfers, ambulation, comfort measures, and fall-prevention precautions.
  • Obtained and documented vital signs and patient observations and promptly reported abnormal findings or changes in physical or mental condition to the nurse.
  • Prepared patients, rooms, equipment, and supplies for examinations, diagnostic testing, procedures, and treatments and assisted with safe patient positioning.
  • Assisted nurses and physicians during patient care and procedures within CNA responsibilities and responded quickly to changing patient needs and emergency situations.
  • Transported patients safely to diagnostic and treatment areas and assisted with admissions, transfers, discharges, and movement between care areas.
  • Maintained clean, organized, and stocked treatment rooms; changed linens; cleaned equipment according to procedure; and followed infection-prevention and isolation precautions.
  • Protected patient privacy, dignity, safety, and confidentiality and communicated respectfully with patients, families, nurses, physicians, and other members of the care team.

Certified Nursing Assistant (CNA) - Skilled Nursing / Long-Term Care

Sun Health La Loma Care Center / La Loma Village
Litchfield Park, AZ
02.2009 - 04.2014
  • Provided hands-on CNA care to skilled nursing, rehabilitation, and long-term care residents according to individualized care plans and under licensed nursing supervision.
  • Assisted with bathing, dressing, grooming, oral care, toileting, continence care, feeding, hydration, repositioning, transfers, and ambulation while promoting independence.
  • Obtained and documented vital signs, weights, intake and output, and resident observations and promptly reported changes in condition to licensed nursing staff.
  • Answered call lights promptly, assisted with meals, monitored comfort and safety, and maintained clean, organized resident rooms and care areas.
  • Used safe lifting and transfer techniques and supported fall prevention, pressure-injury prevention, skin integrity, turning/repositioning schedules, and mobility programs.
  • Observed residents for changes in appetite, cognition, behavior, pain, skin condition, bowel/bladder patterns, mobility, or functional status and reported concerns to the nurse.
  • Assisted with admissions, transfers, and discharges; organized resident belongings; and completed assigned documentation accurately and on time.
  • Followed infection-control and isolation precautions and maintained resident dignity, privacy, rights, confidentiality, and respectful communication with residents and families.

Education

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Montgomery College
Maryland

Skills

  • CPR certification
  • Patient observation
  • Blood glucose testing
  • EKG interpretation
  • Hospice and palliative care
  • IV insertion

Certification

Certified Nursing Assistant (CNA) - Maryland | CPR/BLS | Crisis Prevention & Intervention (CPI)

Timeline

Patient Care Technician - Behavioral Health

University of Maryland Capital Region Medical Center / Amergis Healthcare Staffing
05.2026 - Current

Certified Nursing Assistant / Emergency Department Technician

Adventist HealthCare White Oak Medical Center
01.2024 - 01.2026

Behavioral Health Technician / Certified Nursing Assistant

Saint Elizabeths Hospital
01.2022 - 01.2024

Certified Nursing Assistant (CNA)

Capitol City Rehabilitation & Healthcare Center
07.2020 - 01.2022

Certified Nursing Assistant (CNA) - Home Care

Assisting Hands Home Care
08.2019 - 09.2020

Certified Nursing Assistant / Emergency Department Technician

Mercy Gilbert Medical Center
04.2014 - 07.2019

Certified Nursing Assistant (CNA) - Skilled Nursing / Long-Term Care

Sun Health La Loma Care Center / La Loma Village
02.2009 - 04.2014

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Montgomery College