Dalia Aleman
Phoenix,AZ
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
23
23
years of professional experience
Work History
Assistant Manager
Eagles Landing / Flying J
Scipio, UT
01.2020 - 09.2024
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
Warehouse Manager
Great Lakes Cheese
Fillmore, UT
12.2001 - 12.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Medical Secretary - Medical Secretary
American Tech Medical / Dental
Orem, UT05-1994
Skills
- Documentation
- Warehouse operation oversight
- Daily cycle counting
- Safety oversight
- Loading and unloading
- Supplies inventory
- Continuous improvement
- Training and mentoring
- Complaint resolution
- Workflow management
- Problem-solving
- Excellent time management skills
- Focused on customer satisfaction
- Bilingual
- Multi-Task
Timeline
Assistant Manager
Eagles Landing / Flying J
01.2020 - 09.2024
Warehouse Manager
Great Lakes Cheese
12.2001 - 12.2019
Medical Secretary - Medical Secretary
American Tech Medical / Dental
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