Dalia Latife
Davie,USA
Summary
Accomplished …
Overview
25
25
years of professional experience
1
1
Certification
Work History
Project Manager Specialist - Technology
Fidelity National Information Services, Inc. (FIS)
01.2023 - Current
- Defined project scope, goals, and deliverables in alignment with business objectives
- Worked on global projects, ensuring that risk policies and audits were integrated throughout the company in a timely manner to avoid fines and/or issues
- Led cross-functional teams, assigned tasks, and ensured accountability
- Acted as the primary point of contact for stakeholders, ensuring transparency and alignment
- Developed and managed project budgets, allocated resources efficiently
- Identified potential risks and implemented strategies to mitigate them
- Set deadlines, monitored progress, and ensured project timelines were met
- Improved project workflows and methodologies for efficiency and effectiveness
- Ensured project outcomes met quality standards and business expectations
- Addressed roadblocks and made critical decisions to keep projects on track
- Ensured adherence to company policies, industry standards, and maintained project documentation
- Conducted reviews to assess project success, gathered feedback, and applied lessons learned for future improvements
- Provided guidance and support to junior project managers and team members
Senior Technology Project Manager
Fidelity National Information Services, Inc. (FIS)
07.2016 - 12.2022
- Reviewed and approved application and infrastructure changes, collaborating with various functional teams and providing guidance on process improvements as needed
- Lead a team dedicated to managing business and technical issues, ensuring issues are resolved in a collaborative, team-oriented manner
- Managed multiple projects simultaneously, ensuring successful outcomes through coordination with various departments
Project Manager II Technology
Fidelity National Information Services, Inc. (FIS)
03.2010 - 06.2016
- Gathered and documented requirements for new product or service launches, or modifications to existing offerings; manage change requests, track progress, and ensure all scope details are clear and complete
- Oversee client fulfillment and inventory control processes to ensure seamless operations
Systems Assurance
Fidelity National Information Services, Inc. (FIS)
12.2005 - 03.2010
- Coordinated and documented responses to unplanned outages and technical issues across the organization
- Communicated issues effectively to senior executive staff at both the unit and divisional levels daily
- Conducted root cause analysis for high-severity incidents, documented findings, and recommended preventive measures; ensured recommendations were implemented and followed through
- Developed and presented daily, weekly, and monthly reports on incident metrics for executive review
- Reviewed and approved application and infrastructure changes, collaborating with various functional teams and providing guidance on process improvements as needed
Contractor/Sales Representative
Various Companies, Outside Sales
09.2004 - 12.2005
- Established and maintained relationships with new and existing clients, managing their needs throughout the entire sales cycle
- Coordinated out-of-town promotions, ensuring smooth execution and alignment with business goals
- Organize and lead sales meetings and training seminars, providing valuable insights and ensuring team alignment with company objectives
- Manage and mentor a team of Account Representatives, ensuring high performance and client satisfaction
- Prepare and present detailed cost/benefit analyses to current and prospective clients, offering tailored recommendations to meet their needs
- Participate in job training exercises to gain human resources experience and enhance team management skills
Executive Assistant/Business Manager
180 Connect Inc.
08.2000 - 09.2004
- Managed travel arrangements for two Executive Vice Presidents and twenty managers across the United States, ensuring smooth logistics and timely coordination
- Organized and coordinated programs, events, and conferences, including securing venues, catering services, sending out invitations, and managing event budgets
- Created and maintained databases and spreadsheets for tracking essential information and reporting purposes
- Drafted, designed, and formatted correspondence, memos, charts, tables, graphs, and business plans as needed, ensuring clarity and accuracy
- Established, maintained, and regularly updated departmental files, ensuring proper organization and easy access to key documents
Education
B.S. -
Bernard M. Baruch College
New York, NYSkills
- Strategic planning
- Risk management
- Workflow planning
- Cross-functional collaboration
- Task prioritization
- Scope management
- Conflict management
Accomplishments
- Reduced department operating costs by [Number]% in [Number] months.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Completed the [Project name] Project on time and $[Amount] under budget.
Certification
PMI Agile Certified Practitioner (PMI-ACP)
Vocational Activities
- Teach photography classes at Flamingo Gardens, focusing on both technical aspects (camera settings, lighting) and creative expression.
- Volunteer mentorship across several platforms.
Previous Work Experience
available upon request
Technology Skills
- Microsoft Excel
- Microsoft Project
- Affinity Photo
- Adobe Photoshop
Affiliations
- PMI
Languages
Arabic
Native or Bilingual
Timeline
Project Manager Specialist - Technology
Fidelity National Information Services, Inc. (FIS)
01.2023 - Current
Senior Technology Project Manager
Fidelity National Information Services, Inc. (FIS)
07.2016 - 12.2022
Project Manager II Technology
Fidelity National Information Services, Inc. (FIS)
03.2010 - 06.2016
Systems Assurance
Fidelity National Information Services, Inc. (FIS)
12.2005 - 03.2010
Contractor/Sales Representative
Various Companies, Outside Sales
09.2004 - 12.2005
Executive Assistant/Business Manager
180 Connect Inc.
08.2000 - 09.2004
PMI Agile Certified Practitioner (PMI-ACP)
B.S. -
Bernard M. Baruch College
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