Dalia Molina
Cincinnati,OH
Summary
Dedicated team member with excellent communication skills, and a pleasant demeanor. Good listening skills combined with a detail oriented and attentive nature. Problem solver with experience in customer service. An employee who is self-motivated and has a flexible schedule and availability. Dedicated to leading and promoting high quality customer service and engagement initiatives.
Overview
6
6
years of professional experience
Work History
Home Nurses Aide
A1 Health Care Services
Lakewood, OH
07.2023 - Current
- Developed personalized care plans by assessing individual patient needs and preferences.
- Collaborated with healthcare teams to coordinate comprehensive care for patients in home settings.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Utilized effective time management strategies to prioritize patient needs while maintaining a high level of efficiency in daily tasks.
- Assisted patients with personal hygiene tasks, promoting a sense of dignity in their daily routines.
Assistant Manager/Intern Position
Burten Bell Carr Development
Cleveland, OH
01.2021 - 06.2022
- Assisted in project management and coordination of community development initiatives.
- Managed calendars, scheduled appointments for development manager and arranged meetings and conferences
- Prepared and distributed reports and other office materials
- Handled documents and maintained their proper organization
- Coordinated events and accommodations for employees and guests
Receptionist/Intern Position
Esperanza Community Services
Cleveland, OH
01.2020 - 12.2021
- Greeted and assisted clients, ensuring a welcoming atmosphere and effective communication.
- Managed incoming calls and messages, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments and coordinated meetings, optimizing calendar management for team members.
- Maintained office supplies inventory, streamlining procurement processes to enhance operational efficiency.
Education
High School Diploma -
Saint Martin De Porres High School
Cleveland, OHCPR -
A1 Healthcare
Cleveland, OHSkills
- Strong organizational and time management skills
- Exceptional communication skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in customer service 3 years
- Certified in CPR/AED
- First-Aid
- Monitoring vital signs
- Microsoft
- Self motivation
Languages
Spanish
Timeline
Home Nurses Aide
A1 Health Care Services
07.2023 - Current
Assistant Manager/Intern Position
Burten Bell Carr Development
01.2021 - 06.2022
Receptionist/Intern Position
Esperanza Community Services
01.2020 - 12.2021
High School Diploma -
Saint Martin De Porres High School
CPR -
A1 Healthcare