Summary
Overview
Work History
Education
Skills
Leadership Experience
Personal Information
Volunteer Experience
Languages
Timeline
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Dalia Vasquez Spencer

Tampa,United States

Summary

Knowledgeable Payroll Officer adept at overseeing payroll, documentation and reporting functions. Managed payroll activities for 155 employees from 75 different companies in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes. Developed strong skills through the efficient management of payroll, invoicing, timecards, cash checks, and accounts receivable. The responsibilities extend beyond the financial realm, as actively supporting the production team in reaching office goals.

Overview

3
3
years of professional experience

Work History

Payroll Coordinator

Express Employment Professionals Tampa Downtown & Tampa Northwest
05.2023 - Current
  • As a Payroll Coordinator, I've overseen a range of responsibilities, ensuring smooth payroll processing and effective office management: Timecard Management for over 155 employees from 75 different clients, Direct Deposit Oversight, Onboarding, Aging and Collections, Account Management, Communication, Office Management
  • These responsibilities have honed my skills in attention to detail, financial management, and effective communication.
  • Managed payroll data entry and processing for 165 employees to comply with predetermined company guidelines
  • Managed weekly funding of taxes and payroll liabilities
  • Created new hire and termination documents for payroll
  • Improved office operations by automating client correspondence, record tracking and data communications

Assistant Manager

Probank Chile Spa
07.2021 - 07.2022
  • During my tenure at Pro Bank Chile, my role encompassed a broad spectrum of responsibilities
  • These included warmly greeting clients upon their arrival at our office, conducting comprehensive contract reviews, and efficiently managing contract signing interviews
  • In addition to these tasks, I actively engaged in the sale of real estate properties and facilitated mortgage financing options for our clients, particularly in instances when my supervisor was unavailable or out of the office
  • I also undertook the crucial role of overseeing two employees responsible for managing paperwork, recruitment processes, and client information notation
  • My responsibilities extended to ensuring the overall smooth functioning of our office, guaranteeing a positive and productive work environment for all team members.

Sales Associate

Atento Chile
11.2022 - 04.2022
  • While at Atento, my role was multifaceted and encompassed various responsibilities
  • I was primarily responsible for sales, customer care, and providing comprehensive customer service
  • I possessed in-depth knowledge of our product range, including smartphones, computers, and mobile/data plans
  • I greeted guests warmly and engaged in conversations to understand their needs, enabling me to recommend the best plans and products tailored to their requirements
  • Additionally, I handled payment transactions and managed stockroom inventory to ensure product availability
  • As a part of my role, I actively participated in tests and weekly discussions, contributing to the team's collective knowledge and continuous improvement.

Door to Door Sales

Salesland Chile
01.2021 - 06.2021
  • While at Salesland Movistar Chile, I was a part of a dynamic sales team that engaged in both door-to-door and remote sales activities
  • In residential areas, I distributed flyers and presented promotional internet and TV package deals to potential customers
  • I successfully closed sales with these customers and managed the scheduling of technician visits
  • In addition to face-to-face interactions, I also conducted sales via phone and online channels
  • This diverse experience has equipped me with comprehensive customer service and sales skills, enabling me to excel in a variety of settings, whether remote or in person
  • It has strengthened my ability to adapt to different customer preferences and effectively meet their needs.

Education

FRONT OFFICE COORDINATOR CERTIFIED -

Express University
Tampa, FL
09.2023

Associate of Arts - Associate in Industrial Management

IUTIRLA COLLEGE
VENEZUELA
03.2021

High School Diploma -

U.E.I.E NUEVA ESPARTA HIGH SCHOOL
Porlamar, Venezuela
07.2015

Skills

  • Documentation Requirements
  • Recordkeeping Skills
  • Due Diligence
  • Data Review
  • New Hire Processing
  • Maintaining Employee Records
  • Reviewing Timesheets
  • Payroll Administration
  • Data Entry
  • Microsoft Office
  • Marketing
  • Verbal and Written Communication
  • Auditing
  • MS Office Suite
  • Accounts Payable
  • Payroll Management
  • Administrative Support
  • Attention to Detail

Leadership Experience

In my role as a Payroll Coordinator and Support Team Member, I have developed strong leadership skills through the efficient management of payroll, invoicing, timecards, cash checks, and accounts receivable. My responsibilities extend beyond the financial realm, as I actively support the production team in reaching office goals. Moreover, I play a crucial role in onboarding and training new front office coordinators, ensuring a seamless transition into our team. It has also provided me with the opportunity to share my knowledge and expertise, fostering growth within our team while maintaining a positive and supportive work environment.. I have accumulated one year of leadership experience during my tenure at ProBank Chile, where I successfully oversaw a team of two employees responsible for various office functions. This role involved managing the office's day-to-day operations in my boss's absence, which provided valuable learning experiences and helped me navigate numerous challenges.

Personal Information

Work Permit: Authorized to work in the United States.

Volunteer Experience

High School Program, Offering tutoring and mentorship to younger students.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Korean
Elementary

Timeline

Payroll Coordinator

Express Employment Professionals Tampa Downtown & Tampa Northwest
05.2023 - Current

Sales Associate

Atento Chile
11.2022 - 04.2022

Assistant Manager

Probank Chile Spa
07.2021 - 07.2022

Door to Door Sales

Salesland Chile
01.2021 - 06.2021

FRONT OFFICE COORDINATOR CERTIFIED -

Express University

Associate of Arts - Associate in Industrial Management

IUTIRLA COLLEGE

High School Diploma -

U.E.I.E NUEVA ESPARTA HIGH SCHOOL
Dalia Vasquez Spencer