Da'Lijiah Ball
Cantonment,FL
Summary
I am an inquisitive individual with a strong passion for continuous learning and diverse skill development. With a keen interest in both Software Engineering and Aerospace Engineering, I have applied my knowledge in various personal coding programs, and utilized tools such as AutoCAD and Fusion for aerospace projects. I aspire to merge these two fields in my future career, utilizing the unique strengths of each. I thrive in dynamic environments that challenge me to grow professionally, and simultaneously provide a space to attain personal achievements.
+ Systems Administrator with Military Background
+ TS/SCI Clearance.
+ IAT Level II certified
+ Specialization in classified/SAP/SCIF environments
Overview
5
5
years of professional experience
Work History
Associate Systems Administrator
Hurlburt Field
Fort Walton Beach, Florida
03.2025 - Current
- Provided first-tier support for PC, server, and mainframe applications and hardware, troubleshooting software and hardware issues.
- Collaborated with network services, software systems engineering, and applications development teams to resolve service disruptions and identify core problems.
- Simulated and recreated user issues to diagnose and resolve operating difficulties and errors, recommending system modifications to reduce recurring problems.
- Assisted in CERP cycle rollouts, including hardware installation, and supported disaster recovery procedures.
- Managed Cisco VTC administration, audio-visual systems, and cross-domain solutions (CDS), utilizing tools such as Crestron Toolbox and System Center Configuration Manager (SCCM).
- Utilized General Dynamics-Mission Systems (GD-MS) Multi-INT Analysis and Archive System (MAAS), and applied Full Motion Video (FMV) principles for analysis and system operations.
Cyber Systems Operator
Air National Guard
Dothan, Alabama
08.2020 - Current
- Improved functionality by troubleshooting Linux networking systems, identifying and resolving potential issues, and configuring system software and hardware.
- Hands-on experience with implementing security frameworks to ensure systems comply with government regulations, resulting in strong security, role-based implementation, and identity/server management.
- Designed and implemented VMware vSphere environments, including the creation and configuration of ESXi clusters, resource pools, and distributed switches to optimize performance, scalability, and fault tolerance for virtualized infrastructures.
- Managed VMware snapshots, backups, and disaster recovery by creating and scheduling snapshots for system state preservation, and configuring backup solutions to ensure timely and reliable data protection.
- Administered VMware vCenter Server for centralized management of ESXi hosts and virtual machines, including resource allocation and configuration to ensure optimal performance, load balancing, and uptime across the environment.
Enterprise Administrator/ User Support Specialist
Eglin AFB & Army Corps of Engineers
Fort Walton Beach, Florida
11.2023 - 02.2025
- Managed a large volume of government client user Active Directory accounts, including creating users, security groups, and Organizational Units (OUs), and handling account unlocks and password resets.
- Remoted into desktops and servers to perform system administration tasks, troubleshoot issues, and install software applications using desktop tools.
- Used security tools to implement updates and patches, and conducted re-imaging and MAC refresh processes.
- Troubleshot TACLANEs, PCs, printers, and other peripherals, diagnosing LAN/WAN connectivity problems using various tools and commands.
- Delivered technical support via phone, email, and in person, resolving VoIP, hardware, software, and network issues, minimizing downtime, and improving system performance.
- Developed and maintained technical documentation, supported data transfers/backups, and trained end-users, improving productivity, and ensuring security compliance.
Education
CompTIA Security + - Information Technology
Keesler AFB
Biloxi, MS11-2027
Associate of Science - Aerospace Engineering
Coastal Alabama
Monroeville, AL05-2026
Certificate of Training - 368 Hours College Accredited - Information Systems Technology
Keesler AFB
Biloxi, MS11-2021
High School Diploma -
Monroe County High School
Monroeville, AL05-2020
Skills
Active Directory Management
VMware Virtualization
Technical Support
Windows Administration
End Point Configurations
Website Links
www.linkedin.com/in/da-lijiah-ball-a95a84258
Timeline
Associate Systems Administrator
Hurlburt Field
03.2025 - Current
Enterprise Administrator/ User Support Specialist
Eglin AFB & Army Corps of Engineers
11.2023 - 02.2025
Cyber Systems Operator
Air National Guard
08.2020 - Current
CompTIA Security + - Information Technology
Keesler AFB
Associate of Science - Aerospace Engineering
Coastal Alabama
Certificate of Training - 368 Hours College Accredited - Information Systems Technology
Keesler AFB
High School Diploma -
Monroe County High School