Dalila Avalos
Buckeye,AZ
Summary
Compassionate and bilingual professional with a proven track record at Called to Care, enhancing clients' quality of life through effective support and problem-solving. Skilled in quality management from Cardinal Glass, I excel in multitasking and organization, ensuring high standards and fostering positive relationships while consistently meeting goals.
Overview
8
8
years of professional experience
Work History
Caregiver
Called to Care
2024.08 - 2025.03
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Quality Control Technician
Cardinal Glass
2019.01 - 2024.02
- Created samples for possible and existing clients.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Developed quality control checklist for each product category, standardizing inspection process.
- Conducted data review and followed standard practices to find solutions.
Cellphone Sales Representative
Boost Mobile Store
2017.06 - 2019
- Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
- Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
- Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
- Met or exceeded monthly sales quotas through consistent follow-up with potential clients and proactive selling strategies.
Education
Buckeye Union High School
Buckeye, AZSkills
- Respectful and compassionate
- Problem-solving
- Multitasking and organization
- Quality management
- Phone etiquette
- Bilingual
Timeline
Caregiver
Called to Care
2024.08 - 2025.03
Quality Control Technician
Cardinal Glass
2019.01 - 2024.02
Cellphone Sales Representative
Boost Mobile Store
2017.06 - 2019
Buckeye Union High School