Dalila Gomez
11017 Emmons Ct E
Summary
Dynamic sales associate with proven expertise at JD Sports in enhancing customer satisfaction and managing inventory. Skilled in cash handling and conflict resolution, I thrive in fast-paced environments, consistently delivering exceptional service and maintaining operational efficiency. Recognized for my strong communication skills and ability to resolve issues effectively.
Overview
2
2
years of professional experience
Work History
Sales Associate
JD Sports
05.2025 - Current
- Facilitated customer transactions, returns, and inquiries regarding product features.
- Managed inventory and maintained an organized store environment
- Communicated effectively with customers and team members to resolve issues
- Demonstrated proficiency in juggling diverse responsibilities while maintaining service quality in a fast-paced retail atmosphere.
Team Member
Dairy Queen Grill & Chill
12.2023 - 04.2024
- Ensured smooth operations by greeting customers, taking precise orders, and handling payment processing efficiently.
- Ensured cleanliness and organization of workspace while adhering to food safety standards.
- Delivered friendly and efficient service during high-volume shifts, addressing customer concerns with professionalism.
- Engaged with team members to streamline processes and maintain smooth daily operational flow.
Education
High School Diploma -
Graham Kapowsin High School
Graham, WASkills
- Customer Service & Client Relations
- Communication & Interpersonal Skills
- Organization & Time Management
- Cash Handling & POS Systems
- Scheduling & Administrative Support
- Conflict Resolution & Problem Solving
- Calm & Professional under Pressure
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
JD Sports
05.2025 - Current
Team Member
Dairy Queen Grill & Chill
12.2023 - 04.2024
High School Diploma -
Graham Kapowsin High School