Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dalila Hilliard

Summary

Dynamic individual with hands-on experience from working in a warehouse and movie theater. I have a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx
07.2024 - 09.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Crew Member

Cinemark
09.2021 - 08.2023
  • Worked at the box office (selling tickets), podium (scanning tickets), cleaning around our facility, cleaning theaters, preparing food/handling food, and cashier.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Saint Xavier University
Chicago, IL
05.2026

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Packaging
  • Loading and unloading
  • Adaptable to change
  • Stacking Packages
  • Truck loading and unloading
  • Workplace Cleanliness
  • Sorting Packages
  • Label Reading
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Store Opening and Closing
  • Valid Driver's License
  • Complex Problem-Solving
  • Cooking
  • Telephone Etiquette
  • Cleaning and organization
  • Critical Thinking
  • Cleaning and sanitation

Certification

  • Food Handler Certification - State or Local Health Departments.

Timeline

Package Handler

FedEx
07.2024 - 09.2024

Crew Member

Cinemark
09.2021 - 08.2023

High School Diploma -

Saint Xavier University

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Dalila Hilliard