Dalila L. Lainez
San Francisco,Ca.
Summary
Enhanced operational efficiency through meticulous cabin inspections and adherence to safety standards, resulting in superior passenger experiences. Detail-oriented approach and effective multitasking consistently uphold company cleanliness protocols and enhance overall service quality.
Overview
25
25
years of professional experience
Work History
Cabin Agent
G2 Secured Staff/ Menzies
San Francisco, California
03.2026 - 05.2026
- Inspected cabin areas for cleanliness and compliance with safety standards.
- Restocked supplies including magazines, pillows, and blankets as needed.
- Reported maintenance issues to supervisors for prompt resolution.
- Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
Cabin Agent
Alliance Group International
San Francisco, California
09.2025 - 01.2026
- Cleaned aircraft interiors to ensure passenger comfort and safety.
- Inspected cleaning supplies and equipment for readiness and functionality.
- Reported maintenance issues to supervisors for timely resolution.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
Cabin Cleaner
Unifi Aviation
San Francisco, CA
02.2024 - 08.2025
- Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
- Reported any damages or repairs needed to supervisor immediately.
- Ensured that all cleaning supplies were properly stored after use.
- Inspected cabin facilities daily to ensure they met quality standards.
- Disposed of trash from cabins in accordance with company guidelines.
- Conducted regular inspections of cabin furnishings to identify any necessary repairs or replacements.
- Replenished bathroom supplies such as soap, shampoo, conditioner., when needed.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Vacuumed floors and cleaned aircraft's cockpit.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
- Disinfected overhead compartments, food preparation stations and walls.
- Washed, disinfected and restocked lavatories to meet usage demands.
- Removed trash and recyclables from aircraft interior.
- Inspected aircraft components and equipment for cracks, breaks and leaks.
Cabin Agent
ABM Industries
San Francisco, CA
02.2023 - 12.2023
- Ensured the cleanliness of the aircraft before departure, including restocking supplies such as blankets, pillows, magazines and snacks.
- Performed visual inspection of aircraft to gather and return items lost or misplaced by passengers.
- Placed correct safety cards in seatback pockets.
- Loaded necessary supplies onto service truck and returned additional supplies to designated area.
- Mopped aircraft galleys and disposed of trash into dumpsters.
- Kept cabin neat, clean and professional in appearance.
- Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
- Inspected cabin facilities daily to ensure they met quality standards.
- Disposed of trash from cabins in accordance with company guidelines.
- Conducted regular inspections of cabin furnishings to identify any necessary repairs or replacements.
- Replenished bathroom supplies such as soap, shampoo, conditioner., when needed.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
- Inspected aircraft components and equipment for cracks, breaks and leaks.
Cabin Agent
Swissport
San Francisco, CA
11.2022 - 12.2022
- Ensured the cleanliness of the aircraft before departure, including restocking supplies such as blankets, pillows, magazines and snacks.
- Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
- Vacuumed carpets and upholstered furniture in the cabins.
- Reported any damages or repairs needed to supervisor immediately.
- Inspected cabin facilities daily to ensure they met quality standards.
- Disposed of trash from cabins in accordance with company guidelines.
- Conducted regular inspections of cabin furnishings to identify any necessary repairs or replacements.
- Replenished bathroom supplies such as soap, shampoo, conditioner., when needed.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
- Inspected aircraft components and equipment for cracks, breaks and leaks.
Fulfillment Associate
Quince
San Francisco, USA
12.2020 - 09.2022
- Strong knowledge and ability to work on computers
- Demonstrates flexibility and the willingness to adapt and learn in a multi-system computerized work environment
- Provide support and assistance to other co-workers when needed as well
- Excellent attention to detail also ability to be self-direct while working under tight deadlines
- Worked on online orders, also doing refund returns to customers on line
- Worked with co-workers doing online orders to be sent out
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Inspected incoming materials for quality assurance purposes.
- Processed returns following established procedures and guidelines.
- Labeled cartons correctly prior to shipping outbound packages.
- Accepted, processed and quickly filled orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Filled orders according to defined standards using standard picking system.
- Followed proper packaging requirements depending on order size and type.
- Packed merchandise for delivery and moved items to delivery area.
- Monitored supply levels of packing materials, requesting restocks as necessary.
- Scanned and labeled packages, ensuring accurate tracking and delivery information.
Fulfillment Associate
Nordstrom Rack
San Francisco, USA
10.2020 - 12.2020
- Support team in performing daily goals and follow-up as well as ensuring production goals are met during both peak and non-peak periods
- Assist in stocking and packing, also assists sales floor
- Answer customer questions, direct them to the right department
- Perform all work duties with safety procedures
- Picked out customers orders in a timely manner time
- Received and picked orders according to customers demand
- Packed items according to customer's specifications and requirements.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Monitored stock levels and notified supervisor when supplies needed to be replenished.
Warehouse Agent
Total Airport Service
San Francisco, USA
02.2020 - 05.2020
- Company Overview: TAS - SFO
- Assist TAS business clients to ship or receive air freight materials across the US
- Knowledge of shipping rules, customs clearance
- Building up cargo for outbound flights, breakdown and check - on cargo from inbound flights sort and skid
- Complete paperwork accurately
- Lift heavy weights on continual basis
- Maintained the cleanliness of facilities and equipment
- TAS - SFO
- Inspected shipments for accuracy, damage, and completeness prior to delivery.
- Prepared orders for shipment including packing and wrapping items securely.
- Assisted in packaging and labeling of products for shipment.
Sales Associate
ROSS STORES
San Francisco, CA
06.2017 - 03.2020
- Responsible for setting up back stock room, too unload truck
- Process shoes, handbags, and recovered store
- Ran store racks to proper departments
- Recovered different store departments
- If necessary trained new employees
- Worked on boxes that came down the line from the truck and separated items to their proper hummers
- Worked in teams OH twos on the line
- Also worked independently with another employee sometimes
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ticketed, arranged and displayed merchandise to promote sales.
Cafe Worker
HOME GROWN
San Francisco, CA
01.2017 - 02.2017
- Portioned meats, cheese, vegetables, fruits
- Properly placed food in its proper tray sections
- Maintained work space neat and sanitized
- Washed dishes, trays and machinery
- Worked on all different stations
- Learned to properly work with gluten foods
- Worked well with all co-workers
- Prepared food orders, such as sandwiches, salads, and beverages.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Adhered to health and safety regulations when handling food items.
- Ensured that all food items were prepared according to established recipes and standards.
- Adhered to company food, safety, quality and sanitation policies.
- Rotated and replenished products in display cases.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
Sales Associate
GAP
San Francisco, CA
11.2013 - 12.2013
- Stocked the stock rooms with their proper merchandise also rearranged merchandise by size and color following the bar code numbers
- Reported any damaged or defected merchandise or items
- Separated boxes, to properly place them in their correct location place
- Assisted in the sales floor making sure it looked neat for store appearance
- Also priced mark downs on merchandise
- Folded and took out merchandise from boxes that were delivered to the store
- Also assisted in any other way co-workers needed extra help on
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
Sales Associate
BANANA REPUBLIC
San Francisco, CA
11.2011 - 04.2012
- Responsible for arranging, and stocking shelves and hangers with clothing, marking and pricing, replacing old inventory with new merchandise
- Knowledge of proper storage methods, stock location and identification on the basis of environmental factors
- Stock items for effects and reporting any damage to supervisors
- Helped recover sales floor with merchandise
- Helped rearrange the sales floor
- Stocked the stock rooms with their proper merchandise
- Placed tags and sensors on garments
- Also separated shipped boxes with merchandise to their proper locations
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
Sales Associate
AUTO CITY CAR WASH
San Francisco, CA
01.2001 - 04.2001
- Daily closed store properly and secured building
- Responsible for balanced cash draw at close of shift
- One from two cashiers who held a building key
- Responsible for managing all credit and cash transactions in department store environment
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
Education
Completion of General Education course - medical assistant
city college of San Francisco- CCSF
San Francisco, Ca01-2003
High school Diploma - General Studies
Galileo High school
San Francisco, Ca01-2000
Skills
- Highly Organized
- Efficient with general office tasks
- Efficient with computers
- Skilled in Online Navigation
- Effective Organizational Skills
- Able to Stand for Prolonged Periods
- Heavy Lifting
- Aviation regulations
- Oral communication
- Team building
- Multitasking
- Aircraft Maintenance
- Cargo Loading
- Detail Oriented
- Punctuality
- Airport operations
- Underway replenishment
- Customer service
- Supply restocking
- Inventory management
- Attention to detail
- Team collaboration
- Microsoft outlook
- Warehousing functions
Languages
Spanish
Professional
Timeline
Cabin Agent
G2 Secured Staff/ Menzies
03.2026 - 05.2026
Cabin Agent
Alliance Group International
09.2025 - 01.2026
Cabin Cleaner
Unifi Aviation
02.2024 - 08.2025
Cabin Agent
ABM Industries
02.2023 - 12.2023
Cabin Agent
Swissport
11.2022 - 12.2022
Fulfillment Associate
Quince
12.2020 - 09.2022
Fulfillment Associate
Nordstrom Rack
10.2020 - 12.2020
Warehouse Agent
Total Airport Service
02.2020 - 05.2020
Sales Associate
ROSS STORES
06.2017 - 03.2020
Cafe Worker
HOME GROWN
01.2017 - 02.2017
Sales Associate
GAP
11.2013 - 12.2013
Sales Associate
BANANA REPUBLIC
11.2011 - 04.2012
Sales Associate
AUTO CITY CAR WASH
01.2001 - 04.2001
Completion of General Education course - medical assistant
city college of San Francisco- CCSF
High school Diploma - General Studies
Galileo High school