Dalila Lopez
Oceanside,CA
Summary
Dedicated veterinary professional with approximately 20 years of experience at Banfield Pet Hospital, Including leadership as a Shift Lead RVT. Passionate about developing hight-performance teams, creating exceptional client experiences, and delivering outstanding patient care. Seeking to leverage extensive clinical and leadership experience as a Practice Manager.
Overview
25
25
years of professional experience
Work History
RVT Credentialed
Banfield Pet Hospital
Oceanside, CA
02.2001 - Current
- Lead daily hospital operations while maintaining a positive and collaborative an patient focused environment.
- Mentor and coach veterinary technicians, assistants, and client service coordinators.
- Partner with doctors and hospital leadership to improve workflow and operation efficiency.
- Assist with schedule planning and resource allocation based on hospital needs.
- Resolve client concerns professionally while maintaining trust and compassion.
- Assist with anesthesia monitoring, surgery, dentistry, laboratory procedures, radiology, and patient treatments.
- Maintain accurate medical records and ensure compliance with Banfield and California state standards.
Education
RVT Banfield Academy
Skills
Hospital operations
Team leadership and coaching
Associate Development
Client Experience and recovery
Staffing and Scheduling
Workflow Optimization
Veterinary Nursing
Inventory and equipment oversight
OSHA & Safety Compliance
Medical Quality Standards
Languages
Spanish
Native or Bilingual
Timeline
RVT Credentialed
Banfield Pet Hospital
02.2001 - Current
RVT Banfield Academy