Dalila Miranda
Houston,TX
Summary
Detail-oriented Sterile Processing Technician with excellent verbal and written communication skills. Systematic professional with exceptional organizational, planning and multitasking abilities. Positive and upbeat with a team-oriented attitude.
Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service.
Overview
8
8
years of professional experience
Work History
Assist. Manager
Once upon a Child
06.2020 - Current
- Trained and supervised 10 new staff members in POS systems
- Led team to achieve monthly sales goals and maintained a 85% in-stock rate
- Resolve customer issues and escalation while maintaining a positive and professional attitude to ensure customer retention and increase the number of repeat customers
Head Hostess
Hasta la pasta
06.2019 - 05.2020
- Coordinated wait staff assignments and work schedules
- Collaborated with wait staff during rush hour to delegate tasks and server all parties within 35 minutes
- Demonstrated genuine hospitality by greeting guest, resolved problems quickly to ensure happiness of customers
Lead Supervisor
Once upon a Child
05.2017 - 06.2019
- Open and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and making bank deposits
- Recommended, selected, and helped locate merchandise based on customer needs and desires
- Ensured store security and cleanliness through effective opening and closing procedures
- Engage customers and promote specific merchandise
Education
sterile processing technician -
Fortis College
Skills
- Store management
- Problem Solving
- Inventory Management
- Employee training and development
- Adaptability
- Team leadership and coaching
- POS Training
- Instrument Decontamination
- Communication
- Supply Replenishment
- Decontamination procedures
- Sterilization techniques
Personal Information
Title: Sterile Processing Technician
Languages
Spanish
Native or Bilingual
Timeline
Assist. Manager
Once upon a Child
06.2020 - Current
Head Hostess
Hasta la pasta
06.2019 - 05.2020
Lead Supervisor
Once upon a Child
05.2017 - 06.2019
sterile processing technician -
Fortis College
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