Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelly Roman

Long Beach,CA

Summary

I love being involved and does well in team activities. I've been fortunate to have gained leadership skills through experiences and have been able to expand qualities in myself which have influenced my decision making, conflict management and problem solving techniques in a positive way. I'm more of an independent person but also love collaborating with others in group situations.

Overview

3
3
years of professional experience

Work History

Assist. Manager

Papa Johns Pizza
Chatsworth, CA
06.2021 - 08.2024
  • Since I started working at this job I was taught by my manager a variety of tasks that include checking our food shipment, checking inventory, making pizzas, taking orders or even training new coworkers
  • I have been continuously eager to learn new tasks at this job and since have been promoted as a assistant manager
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.

06.2023 - 06.2024
  • Senior Council is a leadership group led by seniors that coordinate and help plan senior events as well as different fundraising events and prom
  • I've learned what it means to be part of a team as our council comes together to help each other as well as I've gained leadership skills and communicative qualities

Insider / Cashier

Fatburger
Los Angeles
06.2021 - 07.2021
  • My job responsibilities varied at this job as I was hired as a cashier but later on trained in other areas
  • I learned how to be on the line/prepping the food, drive thru and as well learned all around how to work at the back of the house
  • This job was genuinely a good first work experience

Education

Criminal Justice / Criminology

Cal State University Long Beach
Long Beach, CA
05-2028

High School Diploma -

Northridge Academy High School
Northridge, CA
06-2024

Skills

  • Leadership
  • Communication
  • Cooperation
  • Organization
  • Problem-Solving
  • Decision-making
  • Conflict management
  • Time management
  • Flexibility
  • Adaptability
  • Employee Scheduling
  • Product and service knowledge
  • Staff Management
  • Orientating and training
  • Money Handling

Languages

  • Spanish
  • English

Timeline

06.2023 - 06.2024

Assist. Manager

Papa Johns Pizza
06.2021 - 08.2024

Insider / Cashier

Fatburger
06.2021 - 07.2021

Criminal Justice / Criminology

Cal State University Long Beach

High School Diploma -

Northridge Academy High School

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Kelly Roman