Dalila Sanchez
Houston,TX
Summary
Results-oriented professional with a strong foundation in computer science and a passion for the intersection of IT, business, and law. Seven years of customer service experience have sharpened interpersonal and communication skills, enabling a deep understanding of client needs and the delivery of tailored solutions. Experience in AI training has enhanced logical reasoning, contributing to success as a sales associate at T-Mobile, where relationship building and quick deal closures are prioritized. Equipped with the qualities necessary for success as a law student.
Overview
6
6
years of professional experience
Work History
Sales Associate
T-Mobile
09.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Food Service Staff Member
Saint Arnold Brewing Company
04.2021 - Current
- Deliver exceptional customer service in a busy environment, enhancing patron experience.
- Coach over 15 new hires, instilling company values and product knowledge.
- Utilize POS systems and organizational skills to improve service efficiency.
- Address and resolve customer issues, ensuring satisfaction and repeat business.
- Foster a positive team atmosphere, encouraging collaboration and support.
Generative AI Trainer
Outlier AI
12.2023 - 08.2024
- Craft high-quality AI prompts, enhancing model response accuracy and relevance.
- Facilitate remote team collaboration, promoting knowledge sharing and innovation.
- Conduct thorough AI performance evaluations, driving continuous improvements.
- Resolve AI output inconsistencies, ensuring optimal model functionality.
- Enhance AI model efficiency, leading to significant productivity gains.
Event Coordinator Intern
Texas Alliance for Minorities in Engineering
09.2018 - 01.2020
- Led STEM event coordination, guiding interns and volunteers.
- Managed and ensured accuracy of 100+ event data entries.
- Processed 50+ financial transactions via Quickbooks.
- Cultivated a supportive work atmosphere through enthusiasm.
- Enhanced office efficiency by resolving operational issues.
Education
Bachelor of Science - Computer Science
University of Houston-Downtown
Houston, TX08.2023
Skills
- Self-motivation
- Team collaboration
- Analytical thinking
- Solution-oriented approach
- Time Management
- Relationship Building
- Sales Strategies
- Networking
- Attention to Detail
- Strategic Communication
- Programming Languages
- Data Analysis
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
T-Mobile
09.2024 - Current
Generative AI Trainer
Outlier AI
12.2023 - 08.2024
Food Service Staff Member
Saint Arnold Brewing Company
04.2021 - Current
Event Coordinator Intern
Texas Alliance for Minorities in Engineering
09.2018 - 01.2020
Bachelor of Science - Computer Science
University of Houston-Downtown
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