Dalila Silva Pupo
Ponsol Health
West Palm Beach,FL
2
Languages
1
Certification
2
years of professional experience
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Work History
Medical Assistant / Front Desk / Phlebotomist
1 Year 5 Months- Perform Medical Assistant, front desk, and phlebotomy duties based on daily clinical and administrative needs.
- Obtain and document patient vital signs, medical histories, medications, symptoms, and allergies.
- Perform venipuncture and collect blood specimens while maintaining patient safety and comfort.
- Prepare patients and exam rooms for provider visits and assist with clinical procedures as needed.
- Manage patient check-in and check-out, answer calls, route messages, and assist with appointment needs.
- Schedule and confirm appointments and maintain accurate patient and clinical documentation.
- Assist with insurance verification, referrals, and other administrative responsibilities.
- Communicate effectively with both English- and Spanish-speaking patients.
- Maintain HIPAA compliance, infection-control standards, and patient confidentiality.
- Collaborate with providers and staff and transition between front desk and clinical responsibilities according to workflow needs.
Medical Assistant
11 Months- Obtained patient medical histories, medication information, symptoms, allergies, and vital signs.
- Performed phlebotomy, electrocardiograms, medication administration, and injections as prescribed.
- Assisted physicians with routine procedures and diagnostic tests and maintained clean, stocked exam rooms.
- Managed medical records, referrals, appointment scheduling, insurance verification, and pre-authorizations.
- Provided compassionate patient education, follow-up communication, and front desk support.
Education
Bachelor of Science - Medicine
Not Completed
Associate of Science - Nursing
Currently completing final semester
Medical Assistant
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Phlebotomy
Certification
- Medical Assistant
- CPR and BLS
LANGUAGES
Spanish
English
Timeline
Medical Assistant / Front Desk / Phlebotomist
Ponsol Health
03.2025 - CurrentRead More
Medical Assistant
Montesol Medical Centers
04.2024 - 03.2025Read More
HCI College
Associate of Science from Nursing
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Calixto Garcia Hospital
Bachelor of Science from Medicine
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Solidaridad Sin Fronteras
Medical Assistant
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