Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kayla  Lyons

Kayla Lyons

Benton ,AR

Summary

Experienced and detail-oriented Certified Phlebotomist Technician with over 5 years of experience working for Chambers Foot & Ankle, Central Clinical Labs, and Vitalant. Expert in venipuncture and patient care, ensuring comfort and safety during procedures. Proven ability to manage medical records and maintain HIPAA compliance, while delivering exceptional customer service and achieving high patient satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomist Technician/Front and Back Office Medical Assistant

Chambers Foot & Ankle
02.2023 - 01.2024

Performed venipunctures to obtain blood and plasma for Platelet Rich Plasma (PRP) injections. Obtained patient's vital signs at the start of every appointment. Assisted in taking and saving x-rays on the computer and on discs for patients. Cleaned and prepared the patient's feet before the doctor came in to assist them. Office Receptionist/ Scheduler. Answered phones and scheduled patients. Scheduled and set up surgeries with hospitals and patients. Ordered product to restock all office/ medical supplies. Fit patients to new shoes/ ordered patient’s new shoes. Prepared and cleaned rooms before and after every patient. Cleaned the medical tools and office weekly.

Mobile Phlebotomist

Central Clinical Labs
04.2020 - 05.2021

Mapped out a route according to each patients' appointment time and location. Called each patient prior to arrival. Traveled to patients' homes, nursing homes, and rehabilitation centers to draw blood samples or obtain urine, fecal matter, or swabs that were used to diagnose medical conditions. Practiced skills and knowledge in phlebotomy to make sure each patient had a good experience and was comfortable. Delivered samples to lab site and processed blood samples by spinning tubes and pouring off urine. Updated patient profiles according to what samples were collected and what time. Printed off requisition forms for each sample for lab technicians to further process.

Donor Care Specialist

Vitalant
07.2019 - 02.2020

Unloaded and loaded equipment/ machinery from trucks. Set up equipment to perform donor interviews and phlebotomy. Interviewed donors to ensure their eligibility to donate blood. Took hemoglobin samples to determine hemoglobin levels. Drew 450-500 milliliters of blood from donors based on their height and weight. Stripped, sealed, labeled, and packed blood pouches. Prepared blood pouches for further processing by the laboratory.

Education

High School Diploma -

Mesa High School
Mesa, AZ
05-2008

Certificate - Phlebotomy

Pima Medical Institute
Mesa, AZ
05-2019

Bachelor's of Science in Nursing (BSN) - Nursing

Chamberlain University
Phoenix, AZ
09-2026

Skills

  • Venipuncture
  • Butterfly Venipuncture
  • Data entry
  • Proper tourniquet use
  • First Aid/ CPR
  • Blood Cultures
  • Urinalysis/ Stool Tests
  • PKU's
  • Needle disposal
  • HIPAA compliance
  • Technical troubleshooting
  • Specimen labeling
  • Geriatric phlebotomy
  • Recording data
  • Quality control
  • Hemoglobin testing
  • Sample and specimen collection
  • Medical records maintenance
  • Infection control
  • Sample preparation
  • Health education
  • Medical records review
  • Anatomy
  • Patient comfort
  • Sanitation and sterilization
  • Donor screening
  • Patient care
  • Specimen handling
  • Paperwork processing
  • Customer service
  • Glucose screening
  • Appointment scheduling
  • Instrument sterilization
  • Management/ Leadership

Certification

  • PT - Phlebotomy Technician
  • First Aid/ CPR

Timeline

Phlebotomist Technician/Front and Back Office Medical Assistant

Chambers Foot & Ankle
02.2023 - 01.2024

Mobile Phlebotomist

Central Clinical Labs
04.2020 - 05.2021

Donor Care Specialist

Vitalant
07.2019 - 02.2020

High School Diploma -

Mesa High School

Certificate - Phlebotomy

Pima Medical Institute

Bachelor's of Science in Nursing (BSN) - Nursing

Chamberlain University