Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Hi, I’m
Dalila Umanzor
Antioch,CA
Summary
Overview
10
years of professional experience
1
Certification
Work History
FBA – Online Pet Store
Owner
06.2020 - 12.2024
Job overview
- Company Overview: Closed My Company
- Manage inventory and order fulfillment for an online pet store
- Innovative strategies to build and maintain digital connection with consumers
- Ensured accurate and timely delivery of products
- Launched online advertisement for brand to increase traffic in sales
- Designed and sourced a custom dog harness that became a bestseller, driving revenue growth for the business
- Manage social media marketing campaigns on Facebook, Instagram, and Twitter, increasing engagement and brand awareness
- Analyze sales reports and customer feedback to identify trends and make data-driven decisions to improve offerings and customer experience
- Handle customer inquiries, questions, and concerns, achieving an average rating of 4.5/5
- Closed My Company
THE BAR ASSOCIATION-JUSTICE & DIVERSITY CENTER
Admin/ Supervisor/Intern Manager
11.2019 - 03.2020
Job overview
- Managed new interns for the pro bono program, managing 1-2 interns per day, ensuring accurate data entry and digital filing of all information collected
- Oversaw a high volume of phone calls, averaging 30 per day
- Coded receipts for 20 employees, maintaining accurate records and ensuring compliance with company’s procedures for reimbursement
- Coordinating travel and hotel arrangements using several travel sites booked on budget for lawyers
- Position conference room meetings for employees and lawyers twice a month
- Provided translation services for non-English speaking clients
- Assisted and gave full support to executive lawyer for JDC
- Contributed innovative ideas to increase the center’s client base through social media, networking, and collaborations with large area brands
FLATIRON CONSTRUCTION, INC
Project Manager
01.2015 - 10.2016
Job overview
- Managed multi-million-dollar project building a new tunnel and ramp for the Golden Gate bridge called Presidio Doyle Project with a team of over 50 members
- Ensured the electrical and concrete portions of the project were completed based on blueprint specifications, digitally documenting daily progress in SharePoint
- Tracked and documented billable hours of the team and ensured project was on time and on budget
Education
City College of San Francisco
AA from Business
01.2016
University Overview
GPA: 4.0
Jefferson High School
High school diploma from Math
01.1999
University Overview
Skills
- Bilingual (Spanish)
- Multi-tasking
- Organized
- Travel Booking and Hotels (best price)
- Customer Service Support
- Social Media Management
- Written and Verbal Communication
- PeopleSoft
- Data Analysis
- SharePoint
- Microsoft Office (Excel, PowerPoint)
- Data analyst
Training
Training
- Project Management Specialist Certified
- OSHA Certified
- Business Administration - City College of San Francisco
Certification
Osha Certified
Project Management Turner Contruction
Languages
English
Full Professional
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Software
Peoplesoft
Microsoft Office Suite
Timeline
Owner
FBA – Online Pet Store
06.2020 - 12.2024
Admin/ Supervisor/Intern Manager
THE BAR ASSOCIATION-JUSTICE & DIVERSITY CENTER
11.2019 - 03.2020
Project Manager
FLATIRON CONSTRUCTION, INC
01.2015 - 10.2016
Osha Certified
Project Management Turner Contruction
City College of San Francisco
AA from Business
Jefferson High School
High school diploma from Math
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