Norma Dalilah Bravo
Spring
Summary
Collaborative and results-driven professional dedicated to prioritizing clients and supporting team goals. Highly organized, adaptable, and dependable, committed to the utmost ethical standards. Seeking a new opportunity where hard work and commitment are highly-valued.
Overview
5
5
years of professional experience
Work History
Client Service Associate
Amegy Bank of Texas
01.2023 - Current
- Process customer transactions including deposits, withdrawals, loan payments, and various banking services with a high degree of accuracy.
- Verify customers’ identification in compliance with regulatory requirements.
- Deliver exceptional customer service during routine transactions.
- Identify customer needs and refer them to the appropriate banking departments for additional services.
Hostess
Gringos Tex-Mex
11.2021 - 05.2022
- Greeted and seated patrons, ensuring optimal table assignment and timely seating.
- Managed guest expectations during wait times by offering additional services, such as beverages.
- Coordinated with kitchen staff, management, and servers to maintain seamless dining operations and resolve guest concerns.
Sales Associate
JD Sports
08.2020 - 07.2021
- Managed cash transactions between customers and the retail store, ensuring accuracy and efficiency.
- Facilitated credit and debit card transactions, providing assistance with processing equipment when needed.
- Reconciled daily cash drawer, ensuring cash matched receipts at the end of the day.
Education
Associate of Arts - Social and Behavioral Science
San Jacinto College
05.2020
Pursuant of Business Degree -
University of Houston-Downtown
Timeline
Client Service Associate
Amegy Bank of Texas
01.2023 - Current
Hostess
Gringos Tex-Mex
11.2021 - 05.2022
Sales Associate
JD Sports
08.2020 - 07.2021
Associate of Arts - Social and Behavioral Science
San Jacinto College
Pursuant of Business Degree -
University of Houston-Downtown
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