Dalin Froerer
San Antonio,TX
Summary
Results-driven professional adept in managing regional operations to achieve business objectives. Proven ability to enhance team performance and drive process improvements. Known for fostering collaborative work environments and adapting to changing business needs while maintaining high standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Onsite Regional Supervisor
Stryker
09.2024 - Current
- Supervise and lead a team of 21 Onsite specialists across four different accounts
- Manage both large 16-person teams and smaller 1-3 person teams to ensure optimal performance
- Reduced overtime submissions in the region from 20+ hours per week to under 5 hours, improving efficiency
- Built and maintained strong relationships with stakeholders at each account, ensuring continued trust and collaboration
- Assisted in the development of Onsite specialists to propel them into achieving their goals and success in their careers
Onsite Team Lead
Stryker
06.2023 - 09.2024
- Led a team of 15 Onsite specialists with diverse backgrounds while providing exceptional support to the client
- Identified inefficiencies within a SPD-only account and implemented corrective actions to improve workflow
- Enhanced team communication and productivity, fostering a positive work environment
- Improved client relationships through consistent performance and open communication
Onsite Specialist
Stryker
11.2022 - 06.2023
- Provided OR support in a sterile processing capacity, ensuring optimal procedures and adherence to safety standards while supporting up to 40 cases and reprocessing 70+ Endoscopes
- Took on additional responsibilities beyond daily requirements to support team and account needs
- Reimagined and reimplemented the Cactus program, increasing usage more than tenfold
Sales Manager
Cabela's LLC
08.2019 - 06.2021
- Led a successful gun sales division, managing a team of 25 employees while ensuring compliance with state and federal firearm regulations
- Acted as the primary customer relations specialist, fostering strong relationships with clients
- Developed and implemented a comprehensive sales training program, which contributed to setting new sales records
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
Bachelor of Science - Kinesiology
University of Utah
Salt Lake City, UT01-2020
Skills
- Strong interpersonal & communication skills
- Problem solving
- Excellent organizational skills
- Workload prioritization
- Training and mentoring
- Employee motivation
- Operations management
Certification
CRCST Certified
Languages
Spanish
Timeline
Onsite Regional Supervisor
Stryker
09.2024 - Current
Onsite Team Lead
Stryker
06.2023 - 09.2024
Onsite Specialist
Stryker
11.2022 - 06.2023
Sales Manager
Cabela's LLC
08.2019 - 06.2021
Bachelor of Science - Kinesiology
University of Utah
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