Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

RAEGAN PUSTKA

Fort Worth,TX

Summary

Relator, Responsibility, Futuristic, Strategic, Learner

Overview

3
3
years of professional experience
1
1
Certification

Work History

Onsite Regional Supervisor

Stryker
07.2024 - Current


  • Hired and developed 6 Onsite Specialists to support growing team needs
  • Earned a 4.82/5.0 employee engagement score in first year as supervisor
  • Independently managed 23 Specialists and 13 accounts within first 4 months
  • Collaborated with 12 Sales Reps to support account coverage and growth
  • Co-presented contracts alongside Sales to drive strong client partnerships
  • Mentored team members to reach personal goals and exceed performance expectations

Team Lead

Stryker
03.2023 - 07.2024
  • Led cultural transformation that boosted team morale and productivity within 10 months
  • Managed ~272 cases/month, overseeing billing and customer negotiations
  • Streamlined workflows across 33 ORs by partnering with 6 department leaders
  • Created training tools and weekly huddles to improve team communication and consistency
  • Supported a smaller 4-person account with a diverse scope of work and presented QBR to hospital VP and COO with strong engagement
  • Advocated for 13 direct reports to leadership, highlighting team needs and wins
  • Supported Sales Reps in strengthening client relationships and business growth
  • Maintained strong follow-through and open communication across teams

On-Site Specialist

Stryker
04.2022 - 03.2023
  • Led team as Interim Team Lead during a 3-month organizational transition, ensuring operational continuity and minimal disruption
  • Maintained optimal inventory levels and collaborated with OR staff to support seamless case flow and high-quality patient care
  • Proactively addressed challenges, implemented process improvements, and elevated service quality through adaptability and initiative

Education

Bachelor of Science - Human Sciences

Texas Tech University
12.2021

Skills

  • Time Management
  • Leadership
  • Organization and detailed oriented
  • Ability to work in high-stress environments
  • Confident, articulate, and professional speaking abilities (and experience)

Certification

Healthcare Sterile Processing Association (HSPA)

September 2022-Current

  • Certified Registered Central Service Technician (CRCST)


Timeline

Onsite Regional Supervisor

Stryker
07.2024 - Current

Team Lead

Stryker
03.2023 - 07.2024

On-Site Specialist

Stryker
04.2022 - 03.2023

Bachelor of Science - Human Sciences

Texas Tech University