RAEGAN PUSTKA
Fort Worth,TX
Summary
Relator, Responsibility, Futuristic, Strategic, Learner
Overview
3
3
years of professional experience
1
1
Certification
Work History
Onsite Regional Supervisor
Stryker
DFW, Texas
07.2024 - Current
- Hired and developed 6 Onsite Specialists to support growing team needs
- Earned a 4.82/5.0 employee engagement score in first year as supervisor
- Independently managed 23 Specialists and 13 accounts within first 4 months
- Collaborated with 12 Sales Reps to support account coverage and growth
- Co-presented contracts alongside Sales to drive strong client partnerships
- Mentored team members to reach personal goals and exceed performance expectations
Team Lead
Stryker
Austin/Houston, TX
03.2023 - 07.2024
- Led cultural transformation that boosted team morale and productivity within 10 months
- Managed ~272 cases/month, overseeing billing and customer negotiations
- Streamlined workflows across 33 ORs by partnering with 6 department leaders
- Created training tools and weekly huddles to improve team communication and consistency
- Supported a smaller 4-person account with a diverse scope of work and presented QBR to hospital VP and COO with strong engagement
- Advocated for 13 direct reports to leadership, highlighting team needs and wins
- Supported Sales Reps in strengthening client relationships and business growth
- Maintained strong follow-through and open communication across teams
On-Site Specialist
Stryker
Houston, TX
04.2022 - 03.2023
- Led team as Interim Team Lead during a 3-month organizational transition, ensuring operational continuity and minimal disruption
- Maintained optimal inventory levels and collaborated with OR staff to support seamless case flow and high-quality patient care
- Proactively addressed challenges, implemented process improvements, and elevated service quality through adaptability and initiative
Education
Bachelor of Science - Human Sciences
Texas Tech University
12.2021
Skills
- Time Management
- Leadership
- Organization and detailed oriented
- Ability to work in high-stress environments
- Confident, articulate, and professional speaking abilities (and experience)
Websites
Certification
Healthcare Sterile Processing Association (HSPA)
September 2022-Current
- Certified Registered Central Service Technician (CRCST)
Timeline
Onsite Regional Supervisor
Stryker
07.2024 - Current
Team Lead
Stryker
03.2023 - 07.2024
On-Site Specialist
Stryker
04.2022 - 03.2023
Bachelor of Science - Human Sciences
Texas Tech University