Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalin Persaud

Queens,NY

Summary

Hardworking Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.

Motivated and effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

17
17
years of professional experience

Work History

Special Operations (Screener)

Global Elite Group
Garden City, NY
03.2021 - Current
  • Organized paperwork according to established protocols and guidelines.
  • Communicated and coordinated responses to suspicious activities.
  • Searched individuals and baggage for weapons and other prohibited items.

. Special Events, US Open, NFL Sports

  • Directed passengers clearly for quick movement through security screening process.
  • Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
  • Recorded detailed notes regarding each screening session including any necessary changes or updates.
  • Completed thorough zone searches to check for physical tampering and restricted items.
  • Protected customers' baggage from loss, theft and damage by handling each properly during screening process.
  • Worked collaboratively with other departments within the organization to ensure smooth operations of the recruitment process.
  • Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
  • Operated security equipment for screenings using hand wands and X-ray machines.
  • Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
  • Ensured compliance with all applicable regulations related to research studies.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Provided support to research personnel throughout the screening process.
  • Verified photo IDs and tickets to allow guests passage.
  • Monitored and conducted passenger screening.
  • Communicated with other screening staff to promptly call attention to potential or active safety problems.
  • Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Customer Service Sypervisor

Queens Library
Queens, New York
03.2008 - 09.2008
  • Performed direct supervision of clerical operations.
  • Oriented, trained and develop probationary staff.
  • Coordinated the activities of hourly rates, volunteers, summer youth and college/work study personnel.
  • Prepared reports, completed time sheets accurately and promptly
  • Ordered and received materials
  • Provided comprehensive library services for the community
  • Collected monies, accounted for accuracy and performed bank deposits
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.

Education

High School Diploma -

Belford High
Tx
06-2005

Skills

  • License - Security
  • PCA
  • Fire Guard - F03, F04
  • 70 WPM Typing and shorthand
  • Data Entry
  • Loss Prevention Awards
  • Customer Setvice
  • Digital Specialist/ Trainer/ Manager

Timeline

Special Operations (Screener)

Global Elite Group
03.2021 - Current

Customer Service Sypervisor

Queens Library
03.2008 - 09.2008

High School Diploma -

Belford High
Dalin Persaud