Dalinda Nou
Imperial Nails and Spa
Forest Park,GA
6
years of professional experience
Strive for compassionate and devoted to professionalism in social and team setting, with the ability to be adaptive while multitasking using critical thinking to resolve any issues in a fast pace environment to ensure each interaction is positive and memorable experience that is above and beyond expectations with attention and detail.
Work History
Independent Contractor
3 Years 2 Months- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Collaborated with team members to streamline service delivery and improve workflow efficiency.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Assistant Salon Manager
1 Year 5 Months- Opened salon to prepare for daily operation by setting up registers, counting totals and organizing all needed supplies.
- Addressed customer problems quickly and according to service standards.
- Consulted with customers to understand needs and recommend professional services.
- Handled guest complaints, maintaining positive service experience for the salon.
Restaurant Co-Owner
1 Year 9 Months- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Hired, trained and motivated staff to fill all restaurant openings.
- Resolved problems or concerns to satisfaction of involved parties.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees.
Education
High School Diploma
Skills
Bilingual (English and Cambodia)
Multitasking with Attention to Detail
Team Oriented and Safety Awareness
Critical Thinking and Problem Resolving
Adaptive Learning and Communication
Customer Service and Client Satisfaction
Timeline
Independent Contractor
Imperial Nails and Spa
06.2023 - CurrentRead More
Assistant Salon Manager
Premiere Nails
01.2022 - 06.2023Read More
Restaurant Co-Owner
Golden Sun restaurant
04.2020 - 01.2022Read More
Phnom Penh
High School Diploma
Read More