Daliris Viera Negron
Cedar Creek,TX
Summary
Friendly and dependable hospitality professional with experience in customer-facing roles at both local cafés and high-end resort settings. Skilled in creating welcoming environments, managing guest interactions with professionalism, and adapting quickly in fast-paced environments. Proven ability to work collaboratively with team members, while maintaining attention to detail and guest satisfaction. Bilingual in English and Spanish.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Trattoria Lisina
Driftwood, TX
04.2025 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Collected information from arriving customers to seat groups or place them on waitlist
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Completed daily side work and opening and closing duties without fail
- Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions
- Provided patrons with estimated waiting times during peak service hours
Restaurant Host / Greeter
Heartwood House, Hyatt Regency Lost Pines Resort and Spa
Cedar Creek, TX
04.2024 - 04.2025
- Welcomed and seated guests in a professional and friendly manner, providing first impressions that reflect the resort’s high standards
- Managed reservations and waitlists using digital systems to optimize guest flow
- Communicated with servers and management to coordinate table turnover and special guest requests
- Provided resort information and directions to guests, offering personalized service
- Supported the front-of-house team with opening and closing duties, ensuring a clean and organized environment
Retail Sales Associate
Curiosity Toy Store
Puerto Rico
12.2023 - 01.2024
- Assisted customers in finding age-appropriate toys and gift items with personalized recommendations
- Helped set up product displays and organized inventory for a busy holiday season
- Provided friendly and patient service to families and children in a high-energy environment
- Relocated to Texas
Barista & Cashier
Coffee Dog Roastery
Bastrop, TX
02.2023 - 11.2023
- Prepared a variety of beverages and baked goods in a fast-paced setting
- Delivered consistent customer service and created a welcoming environment
- Managed transactions efficiently and supported daily opening/closing routines
- Maintained cleanliness and safety standards, and trained new team members
Education
Event Planning And Meeting Management - Hospitality
Austin Community College
Austin, TX12-2027
Skills
- Customer Service Excellence
- Bilingual: Fluent in Spanish & English
- Fast learner and adaptable
- Strong communication
- Basic food safety knowledge
Extracurricular Activities
Girl Scouts – Cedar Creek, TX August 2021 – January 2023 Participated in community service projects and fundraising events Developed leadership, responsibility, and collaboration skills through team-based activities Earned badges in customer service, first aid, and outdoor survival
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Restaurant Hostess
Trattoria Lisina
04.2025 - Current
Restaurant Host / Greeter
Heartwood House, Hyatt Regency Lost Pines Resort and Spa
04.2024 - 04.2025
Retail Sales Associate
Curiosity Toy Store
12.2023 - 01.2024
Barista & Cashier
Coffee Dog Roastery
02.2023 - 11.2023
Event Planning And Meeting Management - Hospitality
Austin Community College
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